Overview
Work History
Education
Skills
Websites
Hobbies and Interests
Timeline
Generic

Shivam Chandhoke

Overview

12
12
years of professional experience

Work History

Director - Business Development (Payments)

BharatPe (Resilient Innovations Pvt Ltd)
11.2023 - Current
  • Formulated and executed the business strategy for payment gateway launch, including market research, competitive analysis, and go-to-market planning
  • Established foundational partnerships with banks, financial institutions, card networks, fintech companies to support the payment gateway's launch including commercials and contract negotiation
  • Designed and implemented operational frameworks, including payment processing protocols, fraud detection measures, and customer support systems
  • Created financial projections, budgets, and cost structures to ensure a profitable and sustainable business model
  • Built and led a high-caliber team across various functions such as technology, compliance, marketing, and sales, preparing them for the company's operational launch
  • Fostered relationships with industry stakeholders, including regulators, to ensure smooth market entry and operational compliance
  • Ensured the payment gateway adheres to all relevant regulations and standards, including PCI-DSS, RBI guidelines, and data protection laws.

Associate Director - Business Development

One Mobikwik Systems Pvt Ltd
04.2021 - Current
  • Managing a team of 10 to drive Account Management & Business Development for Wallet, BNPL and Payment Gateway Business
  • Grew wallet business by 120% in financial year 2021-22 through strategic partnerships with merchants like PayU, Razorpay, Jio, Vodafone Idea etc
  • GTM strategy, product placement and merchant acquiring for Zip (pay later) and Zip EMI, closed key partnerships with Juspay, Ixigo, MMT, Zepto, Healthkart, Indiamart, Airpay etc
  • Manage acquiring partners for Wallet load and minimize load cost.

Senior Manager - Business Development & Banking Alliances

One Mobikwik Systems Pvt Ltd
09.2019 - 12.2020
  • Managed team of 3 sales managers for new merchant onboarding and account management, achieved 2X growth in GMV and onboarded 100+ new merchants
  • Banking Alliances - Managed acquiring relationships with HDFC, Axis, Yes, Ola money, Simpl, APBL, CCavenue, Billdesk etc
  • Worked closely with internal teams i.e Product, Legal, Tech, Marketing, Risk, Ops etc for driving business goals.

Manager - Business Development

One Mobikwik Systems Pvt Ltd
04.2018 - 08.2019
  • Onboarding and managing enterprise accounts for Payment Gateway (Zaakpay)
  • Closed/ Managed top merchants like BFL, BFL Auto, ABFL, Akbar Travels, Tek Travels, 1mg etc
  • Top performer of the year 2018-19 from payment gateway team.

Manager - Client Relations

Ingenico ePayments
02.2016 - 04.2018
  • Managed enterprise merchants for North and South region and overachieved GMV and revenue targets by nurturing relationships with merchants like Spice Digital, Healthkart, Mobikwik, Yepme etc
  • Made maximum cross sale and contributed highest revenue PAN India in terms of collecting set up fee for various PG services
  • Top performer of the year 2017.

Account Manager

Times Internet
09.2014 - 02.2016
  • Business Development in Gurgaon region for techgig.com and timesjobs.com
  • First team member in North to sell coding contest for techgig.com
  • Also secured gold sponsorship for 'Code Gladiators' Yearly coding festival organized by techgig.com.

Manager - Sales & Marketing

Absolute Hospitality Services Pvt Ltd
09.2012 - 09.2014
  • Sales and Marketing for DMC's (Destination management companies) and Hotels
  • Worked with clients like MMT, Yatra, Kuoni, Thomas Cook, Cox & Kings etc.

Education

MBA -

IILM Institute for Higher Education
New Delhi

BBA -

IITM - Guru Gobind Singh Indraprastha University
New Delhi

High School -

Laxman Public School
New Delhi

Intermediate -

Salwan Public School
New Delhi

Skills

  • Business Development
  • FinTech
  • Team Management
  • Portfolio management
  • Merchant acquiring
  • Sales
  • Alliances & Partnerships
  • GTM
  • Payments
  • BNPL
  • Affordability
  • Payment Gateway
  • Banking Partnerships

Hobbies and Interests

  • Traveling
  • Cooking
  • Music

Timeline

Director - Business Development (Payments)

BharatPe (Resilient Innovations Pvt Ltd)
11.2023 - Current

Associate Director - Business Development

One Mobikwik Systems Pvt Ltd
04.2021 - Current

Senior Manager - Business Development & Banking Alliances

One Mobikwik Systems Pvt Ltd
09.2019 - 12.2020

Manager - Business Development

One Mobikwik Systems Pvt Ltd
04.2018 - 08.2019

Manager - Client Relations

Ingenico ePayments
02.2016 - 04.2018

Account Manager

Times Internet
09.2014 - 02.2016

Manager - Sales & Marketing

Absolute Hospitality Services Pvt Ltd
09.2012 - 09.2014

MBA -

IILM Institute for Higher Education

BBA -

IITM - Guru Gobind Singh Indraprastha University

High School -

Laxman Public School

Intermediate -

Salwan Public School
Shivam Chandhoke