Shivam Chandhoke
Overview
12
12
years of professional experience
Work History
Director - Business Development (Payments)
BharatPe (Resilient Innovations Pvt Ltd)
11.2023 - Current
- Formulated and executed the business strategy for payment gateway launch, including market research, competitive analysis, and go-to-market planning
- Established foundational partnerships with banks, financial institutions, card networks, fintech companies to support the payment gateway's launch including commercials and contract negotiation
- Designed and implemented operational frameworks, including payment processing protocols, fraud detection measures, and customer support systems
- Created financial projections, budgets, and cost structures to ensure a profitable and sustainable business model
- Built and led a high-caliber team across various functions such as technology, compliance, marketing, and sales, preparing them for the company's operational launch
- Fostered relationships with industry stakeholders, including regulators, to ensure smooth market entry and operational compliance
- Ensured the payment gateway adheres to all relevant regulations and standards, including PCI-DSS, RBI guidelines, and data protection laws.
Associate Director - Business Development
One Mobikwik Systems Pvt Ltd
04.2021 - Current
- Managing a team of 10 to drive Account Management & Business Development for Wallet, BNPL and Payment Gateway Business
- Grew wallet business by 120% in financial year 2021-22 through strategic partnerships with merchants like PayU, Razorpay, Jio, Vodafone Idea etc
- GTM strategy, product placement and merchant acquiring for Zip (pay later) and Zip EMI, closed key partnerships with Juspay, Ixigo, MMT, Zepto, Healthkart, Indiamart, Airpay etc
- Manage acquiring partners for Wallet load and minimize load cost.
Senior Manager - Business Development & Banking Alliances
One Mobikwik Systems Pvt Ltd
09.2019 - 12.2020
- Managed team of 3 sales managers for new merchant onboarding and account management, achieved 2X growth in GMV and onboarded 100+ new merchants
- Banking Alliances - Managed acquiring relationships with HDFC, Axis, Yes, Ola money, Simpl, APBL, CCavenue, Billdesk etc
- Worked closely with internal teams i.e Product, Legal, Tech, Marketing, Risk, Ops etc for driving business goals.
Manager - Business Development
One Mobikwik Systems Pvt Ltd
04.2018 - 08.2019
- Onboarding and managing enterprise accounts for Payment Gateway (Zaakpay)
- Closed/ Managed top merchants like BFL, BFL Auto, ABFL, Akbar Travels, Tek Travels, 1mg etc
- Top performer of the year 2018-19 from payment gateway team.
Manager - Client Relations
Ingenico ePayments
02.2016 - 04.2018
- Managed enterprise merchants for North and South region and overachieved GMV and revenue targets by nurturing relationships with merchants like Spice Digital, Healthkart, Mobikwik, Yepme etc
- Made maximum cross sale and contributed highest revenue PAN India in terms of collecting set up fee for various PG services
- Top performer of the year 2017.
Account Manager
Times Internet
09.2014 - 02.2016
- Business Development in Gurgaon region for techgig.com and timesjobs.com
- First team member in North to sell coding contest for techgig.com
- Also secured gold sponsorship for 'Code Gladiators' Yearly coding festival organized by techgig.com.
Manager - Sales & Marketing
Absolute Hospitality Services Pvt Ltd
09.2012 - 09.2014
- Sales and Marketing for DMC's (Destination management companies) and Hotels
- Worked with clients like MMT, Yatra, Kuoni, Thomas Cook, Cox & Kings etc.
Education
MBA -
IILM Institute for Higher Education
New DelhiBBA -
IITM - Guru Gobind Singh Indraprastha University
New DelhiHigh School -
Laxman Public School
New DelhiIntermediate -
Salwan Public School
New DelhiSkills
- Business Development
- FinTech
- Team Management
- Portfolio management
- Merchant acquiring
- Sales
- Alliances & Partnerships
- GTM
- Payments
- BNPL
- Affordability
- Payment Gateway
- Banking Partnerships
Hobbies and Interests
- Traveling
- Cooking
- Music
Timeline
Director - Business Development (Payments)
BharatPe (Resilient Innovations Pvt Ltd)
11.2023 - Current
Associate Director - Business Development
One Mobikwik Systems Pvt Ltd
04.2021 - Current
Senior Manager - Business Development & Banking Alliances
One Mobikwik Systems Pvt Ltd
09.2019 - 12.2020
Manager - Business Development
One Mobikwik Systems Pvt Ltd
04.2018 - 08.2019
Manager - Client Relations
Ingenico ePayments
02.2016 - 04.2018
Account Manager
Times Internet
09.2014 - 02.2016
Manager - Sales & Marketing
Absolute Hospitality Services Pvt Ltd
09.2012 - 09.2014
MBA -
IILM Institute for Higher Education
BBA -
IITM - Guru Gobind Singh Indraprastha University
High School -
Laxman Public School
Intermediate -
Salwan Public School