Shivam Chhabra
Product Manager
Mumbai
Summary
A multidimensional individual,I have 4+ years of experience across Project management, business analytics and risk management. Experienced project manager with a track record of successfully leading cross-functional teams to deliver projects on time and within budget, I desire to empower organizations with operational excellence and process Automation.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Project Manager
Pulpit Mobility
Bangalore
2022.10 - Current
- Planned, designed, and scheduled phases for large projects.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Developed and initiated projects, managed costs, and monitored performance.
- Managing cloud service and DBMS also working on Data science and Machine learning.
Fraud Prevention Associate
JpMorgan Chase & Co
2021.07 - Current
- Determine appropriate next steps and take action on fraudulent accounts, and reduce risk for all consumer and business cards
- Minimize the impact of fraud incidence and prevent loss in Coordination with the fraud prevention team also with the guidance of visa
- Been the best in Customer satisfaction reports in the top 10% over the span of 7 months
- Target oriented performance throughout the year 2022 and also met value creation metrics
- Contributed in highest number of fraud prevention techniques and strategy for the process.
Senior Associate
Radius Pvt Ltd
2020.06 - 2021.06
- Managed financial department of American Express, the leading Financial Institution of America
- Responsibilities including Collection Account Manager, overseeing team, ensuring compliance and overseeing a team of 15 members
- Recovery rate of more than 80% on debt delinquent accounts
- Overseeing team and collective planning with problem solving skills, Developed and implemented new system for communication throughout the tenure.
Business Analyst
Ajay Vijay Industries
2018.02 - 2020.04
- Analysis of business performing assets and improved process and systems, gross profit was increased by 9%
- Responsibility of strategic planning and process innovation and contributed in digital marketing as well
- Optimized sales and Operational Efficiency & achieved 15% rise in different sectors
- Awarded with youngest Analyst of the year 2019 and also been in the top quartile throughout the tenure.
Education
MBA - Business Administration And Management
NMIMS
Mumbai 2022.08 - 2024.04
B.E - Computer Engineer
AP Shah Institute of Technology
2017.01 - 2022.04
HSC -
Thakur College
Mumbai 2015.01 - 2017.04
Skills
Communication
Analytical & Strategic Thinking
Python
Project planning and development
AWS
Msql
Data science, Machine learning
Timeline
Project Manager
Pulpit Mobility
2022.10 - Current
MBA - Business Administration And Management
NMIMS
2022.08 - 2024.04
Fraud Prevention Associate
JpMorgan Chase & Co
2021.07 - Current
Senior Associate
Radius Pvt Ltd
2020.06 - 2021.06
Business Analyst
Ajay Vijay Industries
2018.02 - 2020.04
B.E - Computer Engineer
AP Shah Institute of Technology
2017.01 - 2022.04
HSC -
Thakur College
2015.01 - 2017.04