Shivam Chhabra
Product Manager
Mumbai
Summary
A multidimensional individual,I have 4+ years of experience across Project management, business analytics and risk management. Experienced project manager with a track record of successfully leading cross-functional teams to deliver projects on time and within budget, I desire to empower organizations with operational excellence and process Automation.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Project Manager
Pulpit Mobility
Bangalore
10.2022 - Current
- Planned, designed, and scheduled phases for large projects.
- Recruited and oversaw personnel to achieve performance and quality targets.
- Developed and initiated projects, managed costs, and monitored performance.
- Managing cloud service and DBMS also working on Data science and Machine learning.
Fraud Prevention Associate
JpMorgan Chase & Co
07.2021 - Current
- Determine appropriate next steps and take action on fraudulent accounts, and reduce risk for all consumer and business cards
- Minimize the impact of fraud incidence and prevent loss in Coordination with the fraud prevention team also with the guidance of visa
- Been the best in Customer satisfaction reports in the top 10% over the span of 7 months
- Target oriented performance throughout the year 2022 and also met value creation metrics
- Contributed in highest number of fraud prevention techniques and strategy for the process.
Senior Associate
Radius Pvt Ltd
06.2020 - 06.2021
- Managed financial department of American Express, the leading Financial Institution of America
- Responsibilities including Collection Account Manager, overseeing team, ensuring compliance and overseeing a team of 15 members
- Recovery rate of more than 80% on debt delinquent accounts
- Overseeing team and collective planning with problem solving skills, Developed and implemented new system for communication throughout the tenure.
Business Analyst
Ajay Vijay Industries
02.2018 - 04.2020
- Analysis of business performing assets and improved process and systems, gross profit was increased by 9%
- Responsibility of strategic planning and process innovation and contributed in digital marketing as well
- Optimized sales and Operational Efficiency & achieved 15% rise in different sectors
- Awarded with youngest Analyst of the year 2019 and also been in the top quartile throughout the tenure.
Education
MBA - Business Administration And Management
NMIMS
Mumbai 08.2022 - 04.2024
B.E - Computer Engineer
AP Shah Institute of Technology
01.2017 - 04.2022
HSC -
Thakur College
Mumbai 01.2015 - 04.2017
Skills
Communication
Timeline
Project Manager
Pulpit Mobility
10.2022 - Current
MBA - Business Administration And Management
NMIMS
08.2022 - 04.2024
Fraud Prevention Associate
JpMorgan Chase & Co
07.2021 - Current
Senior Associate
Radius Pvt Ltd
06.2020 - 06.2021
Business Analyst
Ajay Vijay Industries
02.2018 - 04.2020
B.E - Computer Engineer
AP Shah Institute of Technology
01.2017 - 04.2022
HSC -
Thakur College
01.2015 - 04.2017
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