SHIVAM DESAI
Sr. Analyst (SAP Basis Administration 4 YOE Experience)
Navi Mumbai
Summary
- Microsoft AI-900, AZ- 900, AZ-104 certified.
- Completed Gen AI training conducted by Capgemini
- Hands on experience of Basis Admin activities like OSS Connectionb, Background job Scheduling.
- Hands on experience of Transport management & SNOTE Implementation using ChaRM tool.
- Knowledge & hands on training on S/4 HANA software installation & configuration, Kernel upgrades & Client copy procedures.
- Knowledge & hands on training on Windows, Linux and Network administration
- Completed IT service Management and ITIL4 Foundation training.
- Good Analyzing and troubleshooting skills.
- Effective communicator with strong leadership, decision making, problem-solving skills.
- Good time management.
Overview
4
4
years of professional experience
7
7
Certifications
3
3
Languages
Work History
Sr. Anlyst
CAPGEMINI
04.2022 - Current
- Experienced in daily system monitoring, troubleshooting, and resolving SAP technical issues.
- SNOTE Implementation to manage hardware & Software changes by creating CRTs via ChaRM tool.
- Adept at schedule & monitoring of data load process chains within BW systems.
- Conducting BW Refresh activity (Quarterly basis).
- Monitors and ensures the smooth operation of Process Integration/Process Orchestration environments.
- Successfully executes support pack (SP) upgrades to keep systems up to date.
- Proficient in SAP HANA administration, including backup and restore activities.
- Printer Configuration.
- Profile Parameter Maintenance & Work process management.
- Conducts comprehensive Early Watch Alert (EWA) analysis for system optimization.
- Scheduling and administrating background job scheduling to streamline business processes.
- Skilled in Transport Request (TR) movement across diverse landscapes using the Charm tool.
- Expertise in managing OSS (Online Service System) connections for seamless support.
- Ensures robust user and authorization management for system security.
- Proficiently manages incidents through the ServiceNow lifecycle.
Education
BCA -
K.H.College Gargoti
01-2020
HSC - Science
P.B.PATIL College Mudal
01-2016
SSC -
P.B.PATIL Highschool Mudal
01-2014
Skills
SAP Basis administrator
Windows administrator
Network administrator
Linux administrator
Certification
Microsoft Certified: Azure Fundamentals.
DECLARATION
The above-mentioned information is true to the best of my knowledge and belief. Name: Shivam Desai.
Timeline
Sr. Anlyst
CAPGEMINI
04.2022 - Current
BCA -
K.H.College Gargoti
HSC - Science
P.B.PATIL College Mudal
SSC -
P.B.PATIL Highschool Mudal