Passionate client relationship executive with expertise in retail advisory, customer engagement, and sponsorship handling. Strong background in CRM systems, client retention strategies, and personalized service delivery.
Overview
4
4
years of professional experience
Work History
Director of Sales and Marketing
Satvakeshi Ayurveda
New Delhi
05.2025 - Current
Managed sales pan india
E-commerce platform sales
Sales promotion activities
Collab and celebrity endorsements
India Masters Team
India Masters is a Legends T20 Team Captioned by Sachin Tendulkar in International Masters League
02.2025 - 04.2025
Managing sponsorship for India Masters Team (IML).
Handling premium retail and hospitality partnerships.
Managing high-value client interactions.
Fashion Advisor
Aditya Birla Fashion & Retail
02.2022 - 01.2025
Coordinated with logistics and merchandising teams.
Built and maintained long-term client relationships.
Increased client satisfaction by 30% through personalized styling.
Drove repeat business growth through relationship management.
Education
PGDM -
IMM
South Delhi
01.2022
B.Com -
Lucknow University
01.2019
12th -
Aditya Birla Public School
Amethi
Skills
Relationship Building
CRM Systems
Strategic Communication
Upselling Techniques
Client Retention
Merchandising Coordination
Languages
English
Hindi
Reference
Kartikey Mishra (Co - Owner, India Masters Team) - karrtikey.mishra@icloud.com
Regional -Assistant Director of Sales & Marketing at Hotel Equatorial Management Sdn BhdRegional -Assistant Director of Sales & Marketing at Hotel Equatorial Management Sdn Bhd