Shivam Hire
Kalyan
Summary
Dynamic professional with a background in Computer Engineering and proven expertise in SAP MM, procurement processes, inventory control, and data management. Experienced in driving sales and team performance at BYJU’s, achieving significant revenue growth while enhancing client satisfaction. Skilled in SQL, Python for data analysis, MS Excel, and Power BI, with certifications in Python for data science (IBM) and Power BI. Adept at combining technical knowledge with business acumen to streamline operations, optimize supply chain efficiency, and deliver measurable results.
Overview
11
11
years of professional experience
Work History
Customer Care Officer
MMRCL-3
MUMBAI
04.2025 - Current
- Resolved customer complaints to enhance satisfaction and loyalty.
Senior Business development Associate
BYJU's
Mumbai
12.2020 - 08.2022
- Successfully managed a sales team of several people to meet and achieve sales goals.
- Effectively utilized knowledge of inventory control and management.
- Provided excellent customer service at all times.
- Brought forth an energetic attitude and positive work-ethic.
- Remained punctual and professional at all times.
Event Management
Paytm, Voot app, Ola, Karm(Real Estate)
01.2015 - 01.2018
- Interacting with customer understanding the problems they are facing in studies.
- Conducting meetings at clients place.
- Providing them best solutions.
- Closing the deals English, Hindi, Marathi.
- Interacting with customers for the client satisfactions.
- Handling the team. Motivating team members.
- Generating revenue. helping other to achieve given targets.
Education
Bachelor in Engineering - Computer Engineering
Shivaji Rao S. Jondhale College of Engineering
Mumbai11.2020
Diploma In Computer Engineering - Computer Engineering
DMPC,MSBTE
Mumbai06.2016
SSC -
PBM, MSBSHSE
Kalyan07.2013
Skills
- Leadership
- Project Management
- Team Handling
- Communication
- Confidence
- Database management
- Data management
- Big data analytics
- Analytical skills
- Security management
- Inventory control
- Spreadsheet proficiency
- Microsoft office expertise
- Office administration
Awards
- Best Performer of the Week Award, BYJU's, Mumbai, 09/01/21 - 09/30/22
- Best Top Performer of the Week, Leaders Champions Meet, Mumbai, 01/01/22 - 01/31/22
- Top performing leaders Champions meet, Grand Hyatt, Mumbai, 03/01/22 - 03/31/22
- Top 10 leaders Champions meet, Sports Awards, Mumbai, 12/01/17 - 12/31/17
- Gold medalist in Inline hockey State level, 12/01/17 - 12/31/17
- National Level Inline hockey, 12/01/15 - 12/31/15, Represented Maharashtra in Inline Hockey (Skating)
Hobbies and Interests
- Playing Cricket
- Listening to music
- Hockey
- Movies
Languages
- English
- Hindi
- Marathi
Accomplishments
"largest people skating (Multiple venues)" Roller Skating federation o f INDIA.
Affiliations
Awards_Leaders Champions Meet,Mumbai January 2022 — January 2022
Medal In Roller Hockey & Speed Skating MH
Gold Medalist in Roller Hockey(Inline) 2017 at State Level
18 Gold medals at State level
37 Silver Medals at state level
Representation Maharashtra state at National Level Games,
- Roller Hockey 2015, - Virar(Mh) RSF India
- Ice Hockey 2023, - Kaza(HP) IHA India
Timeline
Customer Care Officer
MMRCL-3
04.2025 - Current
Senior Business development Associate
BYJU's
12.2020 - 08.2022
Event Management
Paytm, Voot app, Ola, Karm(Real Estate)
01.2015 - 01.2018
Bachelor in Engineering - Computer Engineering
Shivaji Rao S. Jondhale College of Engineering
Diploma In Computer Engineering - Computer Engineering
DMPC,MSBTE
SSC -
PBM, MSBSHSE
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