MS Excel
Shivam Jalan
Aspiring Marketing Professional
Muzaffarpur
Summary
Results-driven Sales Professional experienced in increasing territory sales and enhancing customer satisfaction. Achieved high sales targets through effective sales strategies and team management. Focused on building relationships and improving customer relations through exceptional service delivery.
Overview
2
2
Certifications
2
2
Languages
Work History
Sales
ORGANISATION
Muzaffarpur, India (Remote)
05.2026 - Current
- Increased territory sales by developing and implementing effective sales strategies.
- Managed team of 13 regional sales representatives and consistently achieved high sales targets.
- Improved sales process transparency by creating detailed documentation of sales stages and responsibilities.
- Boosted sales performance by developing and implementing effective sales strategies.
- Evaluated performance of products and sales campaigns through review of sales data, identifying trends and applying lessons learned to future sales initiatives.
- Utilized CRM software to track interactions and improve service delivery.
- Resolved customer complaints efficiently, ensuring high satisfaction and loyalty.
Intern
ORGANISATION
Muzaffarpur, India (Remote)
04.2026 - Current
- Assisted in daily operational tasks to support team objectives and enhance workflow efficiency.
- Collaborated with team members to gather data for project evaluations and reporting purposes.
- Conducted research on industry trends to support strategic initiatives and project development.
- Prepared project presentations and reports to assist senior staff.
- Utilized organizational tools to maintain accurate records and streamline information sharing.
- Analyzed problems and worked with teams to develop solutions.
- Participated in team meetings, contributing ideas to improve processes and enhance collaboration.
- Supported customer service improvements with detailed feedback analysis.
Education
BBA - Marketing
L.N Mishra College Of Business Management
Muzaffarpur, India 04.2001 -
High School Diploma -
Vanijya Inter College
Muzaffarpur, India 04.2001 -
High School Diploma -
DAV Public School
Muzaffarpur, India 04.2001 -
Skills
Lead Generation
Digital sales
Sales Support
Sales communication
Customer engagement
Relationship management
Microsoft Excel
Critical thinking
Lead generation
Software
MS Word
MS PowerPoint
Internet Research
Email Communication
Certification
MS Excel
Timeline
MS Excel
08-2026
Sales
ORGANISATION
05.2026 - Current
Intern
ORGANISATION
04.2026 - Current
Tally
02-2025
BBA - Marketing
L.N Mishra College Of Business Management
04.2001 -
High School Diploma -
Vanijya Inter College
04.2001 -
High School Diploma -
DAV Public School
04.2001 -
Travelling
- Expedition Planning & Execution: Independently budgeted, organized, and executed a 10 Days national itinerary across multiple areas under strict financial constraints
- Solo Travel : Developed independence, adaptability, and real-time problem-solving skills while navigating unfamiliar environments and diverse cultures.