Shivam Jha
New Delhi
Summary
To work in a firm with a professional work-driven environment where I can utilize and apply my knowledge and skills which would enable me as a fresh graduate to grow while fulfilling organizational goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Buzzworks Business Services Pvt Ltd
System engineer
San Softwares
DCNET Business Solutions Pvt Ltd
VoIP Network Engineer
Elision TechnoLab
04.2021 - 04.2024
- Minimized risk exposure through careful adherence to regulatory compliance standards when configuring security settings for VoIP systems.
- Enhanced network performance by designing and implementing VoIP solutions for various clients.
- Reduced downtime and increased reliability through proactive maintenance of VoIP systems.
- Expedited issue resolution by conducting root cause analysis and implementing appropriate corrective measures to prevent reoccurrence of network problems.
- Contributed to successful project completion by effectively collaborating with team members on design, installation, and configuration tasks for large-scale VoIP infrastructure implementations.
- Improved customer satisfaction with effective troubleshooting and resolution of VoIP issues.
- Streamlined processes by creating detailed documentation for VoIP system configuration, maintenance, and troubleshooting procedures.
- Safeguarded business continuity through diligent backup management and disaster recovery planning specific to VoIP environments.
Education
Skills
- Knowledge of Linux
- Knowledge of CCNA
- Knowledge of Freeswitch
- Knowledge of Asterisk
- Fedora server Installation And Configuration
- Dialer Installation And Configuration
- Router Configuration
- Knowledge Of goautodial & vicidial
- Windows Server
- Linux server & OS
- Firewall
- SMTP Server
- Time Management
Additional Information
1 Year San Softwares as a System engineer, 2 years Buzzworks business services pvt LTD, 2 years DCNET buisness solutions Pvt Ltd
Languages
English
Hindi
Personal Information
- Father's Name: Shri Vishwanath Jha
- Date of Birth: 04/21/95
- Gender: Male
- Nationality: Indian
Areas Of Interest
- Linux
- Networking
Hobbies and Interests
- Cricket
- Listening to music
- Singing
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge
Timeline
VoIP Network Engineer
Elision TechnoLab
04.2021 - 04.2024
Buzzworks Business Services Pvt Ltd
System engineer
San Softwares
DCNET Business Solutions Pvt Ltd