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An innovative, motivated and high potential Chemical Engineer with over nine years of experience in a variety of jobs in the industry. I bring extensive experience in industrial process design, operation, control, planning, optimization, and management. Throughout my career, I have prioritized improving production efficiency and safety, resulting in cost savings and improved performance beside providing leadership on technical process knowledge, operations experience and management skills responsible for all plant operations, utilities, quality, safety, and regulatory duties, together with recruiting, staffing, training, and assessment.

Results-driven manufacturing expert with 14 years of experience in food manufacturing. Proven track record in optimizing workflows and maximizing resource utilization to achieve performance goals. Strong analytical and problem-solving skills, complemented by excellent attention to detail and organizational abilities. Committed to building collaborative teams and empowering employees to drive continuous improvement and deliver exceptional results.

Accomplished Operation Supervisor and Senior Analyst with a proven track record at CVS Pharmacy Health and the Agricultural and Rural Development Agency. Expert in operations management and customer relations, achieving improved client satisfaction rates and efficient project delivery. Skilled in data analysis and staff supervision, adept at driving performance and risk management.

As an experienced Operations Supervisor and Quality Analyst, I bring over 9 years of expertise in leadership, reporting, and operational efficiency. My advanced knowledge of Microsoft Excel (including pivot tables, VLOOKUP, and macros) and my foundational understanding of SQL equip me to analyze data and generate actionable insights. I am committed to continuous learning and excited to expand my technical skill set while contributing to a data-driven organization like ERC Global. My strengths lie in team collaboration, problem-solving, and delivering high-quality outcomes under tight deadlines.

Dynamic Operation Supervisor at QMoney Financial Services with a proven track record in data analysis and effective communication. Skilled in performance reporting and team leadership, I excel at resolving complex access management issues, enhancing operational efficiency, and driving customer satisfaction. Ready to tackle new challenges and deliver impactful results. As the lead of a large-scale digital payment initiative, I successfully managed the distribution of €11 million in payments to farmers via their Mobile Money wallets for groundnut purchasing. This project streamlined financial transactions, ensuring timely and secure payments to rural farmers, enhancing their access to funds, and promoting financial inclusion. By leveraging digital payment technology, the initiative reduced operational costs, minimized errors, and increased transparency. The program’s success was marked by its efficient execution, high farmer satisfaction, and its positive impact on local agricultural communities, demonstrating strong leadership, stakeholder coordination, and expertise in digital financial systems.

SHIVAM JOSHI

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OPERATION SUPERVISOR

Asembly line

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INDUSTRIAL TRAINING INSTITUTE - DM

12 -

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OPERATION SUPERVISOR

Asembly line

Store manager

INDUSTRIAL TRAINING INSTITUTE - DM

12 -

Matriculation -

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