Shivam Kashyap
New Delhi
Summary
Results-driven Shift Manager with expertise in supervising operations, team training, and inventory management. Committed to enhancing customer service and ensuring compliance with quality standards.
Overview
3
3
years of professional experience
Work History
Shift Manager
Subway
Noida
12.2024 - Current
- Supervised daily operations to uphold store cleanliness and efficiency.
- Trained new employees in food safety and customer service protocols.
- Managed inventory levels while ensuring proper stock rotation practices.
- Assisted customers with orders, resolving issues efficiently.
- Implemented company policies to improve team performance and compliance.
- Monitored food preparation processes to ensure adherence to quality and safety standards.
Team Captain
Chayos
Gaziabad
08.2022 - 12.2024
- Facilitated team meetings to coordinate strategies and improve collaboration.
- Organized daily schedules to optimize workflow and ensure timely project completion.
- Communicated tasks and goals clearly to enhance team understanding.
- Assisted in planning and executing events to boost team morale and engagement.
- Conducted training sessions for new members to foster skill development.
- Provided constructive feedback on performance to promote accountability and growth.
- Mediated conflicts among team members using effective resolution techniques.
Education
12th - Science
UP Board
Jaunpur, Uttar Pradesh04-2019
10th -
UP Board
Jaunpur, Uttar Pradesh04-2017
Skills
- Food safety management
- Inventory control
- Staff training and development
- Customer service excellence
- Quality assurance
- Team leadership
Languages
Hindi
First Language
Date Of Birth
- 20 Dec 2000
Marital Status
- Single
Timeline
Shift Manager
Subway
12.2024 - Current
Team Captain
Chayos
08.2022 - 12.2024
12th - Science
UP Board
10th -
UP Board