Results-driven Shift Manager with expertise in supervising operations, team training, and inventory management. Committed to enhancing customer service and ensuring compliance with quality standards.
Overview
3
3
years of professional experience
Work History
Shift Manager
Subway
Noida
12.2024 - Current
Supervised daily operations to uphold store cleanliness and efficiency.
Trained new employees in food safety and customer service protocols.
Managed inventory levels while ensuring proper stock rotation practices.
Assisted customers with orders, resolving issues efficiently.
Implemented company policies to improve team performance and compliance.
Monitored food preparation processes to ensure adherence to quality and safety standards.
Team Captain
Chayos
Gaziabad
08.2022 - 12.2024
Facilitated team meetings to coordinate strategies and improve collaboration.
Organized daily schedules to optimize workflow and ensure timely project completion.
Communicated tasks and goals clearly to enhance team understanding.
Assisted in planning and executing events to boost team morale and engagement.
Conducted training sessions for new members to foster skill development.
Provided constructive feedback on performance to promote accountability and growth.
Mediated conflicts among team members using effective resolution techniques.