Summary
Work History
Education
Skills
Languages
Timeline
Generic
Shivam Kaushal

Shivam Kaushal

MOHALI,PUNJAB

Summary

Proficient Computer Operator skilled at establishing controls and managing daily data jobs. Hardworking professional adept at correcting routine problems and escalating major concerns.

Work History

Computer Operator

Joshi Printing Press
BILASPUR
  • Monitored operations of computer systems and hardware.
  • Input data from multiple sources and output data to various forms of physical media.
  • Responded to queries for information and access to relevant files.
  • Maintained logs and records of system security activities and procedures.

Computer Administrator

C.P.S Berthien
BILASPUR
  • Managed, troubleshot, backed up and restored data, operating systems, files, documents and drivers to provide comprehensive systems management and support.
  • Trained and directed users on correct use of software and hardware within systems.
  • Conducted basic troubleshooting to isolate and diagnose common system problems.

CSR, Sales

Teleperformance/ Godaddy
MOHALI
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Upheld quality control policies and procedures to increase customer satisfaction.

Education

B.A -

J.B.T - Arts

HPSEB Dharamsala

Matric -

HPBOSE

D.C.A -

HIIT Hmaripur

Skills

  • Computer skills
  • MS office (Word, Excel, Outlook, Power point)
  • Database managements& web (MS Access, HTML)
  • Job experience
  • Worked as DATA Administrator in CPS School BilaspurHP for one year
  • Worked in TELEPERFORMANCE (GODADDY)
  • As CSR for nine months
  • Personal Details
  • Shivam kaushal
  • Hardware and Software Updates
  • Report Generation
  • Technical Troubleshooting
  • Analytical Thinking and Problem Solving
  • Technical Support
  • Father’s Name : Mr Raj Kumar
  • DOB 12/09/1991
  • Sex : Male
  • Nationality : Indian
  • Marital Status : Unmarried Language
  • Known : Hindi, English
  • Date: …………………
  • Place: ………………… SHIVAM KAUSHAL
  • Data Quality Management
  • System Administration
  • Performance Management
  • Resource Requirements Identification

Languages

Hindi
First Language
English
Advanced
C1

Timeline

Computer Operator

Joshi Printing Press

Computer Administrator

C.P.S Berthien

CSR, Sales

Teleperformance/ Godaddy

B.A -

J.B.T - Arts

HPSEB Dharamsala

Matric -

HPBOSE

D.C.A -

HIIT Hmaripur

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Shivam Kaushal