Shivam Kumar

Branch Credit Manager

HDB Financial Services

Firozabad

12.2021 - Current

Developed and maintained effective credit policies.
Analyzed financial statements, loan applications and credit reports for potential customers.
Ensured compliance with all federal, state and local laws governing banking operations.
Reviewed customer accounts to identify delinquencies and recommend collection action plans.
Monitored daily cash flow activities including loan payments, deposits, withdrawals and transfers.
Resolved customer complaints in a timely manner while maintaining good relationships with clients.
Oversaw the review of credit lines to ensure accuracy of information on file.
Provided guidance to staff members on best practices related to loan processing activities.
Coordinated with other departments to ensure proper due diligence was completed prior to granting credit approval.
Assisted in developing strategies for reducing non-performing assets.
Conducted regular meetings with team members to discuss performance objectives and goals.
Analyzed risk factors associated with new loans or existing portfolios.
Maintained up-to-date knowledge of relevant regulations including those pertaining to consumer lending.
Evaluated creditworthiness of applicants based on established criteria such as income level, debt ratio, collateral value.
Established standards for evaluating customer credit worthiness prior to approving loan applications.
Worked with management to evaluate credit strategies and develop improvements.
Managed reporting, documentation and recordkeeping requirements for department.
Evaluated business practices and loan procedures to assess risk and develop mitigation plans to protect business operations and assets.
Reviewed accounts for signs of fraud and non-payment issues.
Resolved problems and maintained positive cash position, achieving recognition across organization for having insight, due diligence and precision skills.