SHIVAM KUMAR

Dynamic professional with a proven track record at Kotak Mahindra Bank, excelling in collections and customer relations. Adept at achieving targets and thriving under pressure, I leverage strong listening skills and a passion for continuous learning to drive results. Committed to delivering exceptional service and fostering team collaboration.

• Executive, Kotak Mahindra Bank Ltd, Collection Department, 04/21/22, 08/21/24
• Relationship Officer, Quess Corp Limited under Axis Bank, B2B Sales Department, 10/27/21, 02/10/22
• Customer Relationship Executive, Conneqt Business Solutions Limited under HDFC Bank, Tractor Loan Collection Department, 11/27/20, 09/24/21

• Hindi
• English

• Collection achieves every month as per company target
• Handling Soft to NPA Bucket customer (0 to 18)
• Vehicle repossession by repo agent
• Sending collection plan to Area Manager
• Customer visits during collection cycle
• Coordinating with legal & cluster Head for action follow

• Father's Name: Shashi Bhushan Singh
• Date of Birth: 04/03/95
• Gender: Male
• Marital Status: Married

Place-                                                                                                  Signature

Date-