Desired Job Title
Sales EngineerSenior service advisorTechnical Service inspector (TSI)Sales ExecutiveWork Type
Full TimeLocation Preference
RemoteOn-SiteLocation: Chapra, Bihar
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Shivam Kumar
Chapra
Work Preference
Summary
Motivated Sales Engineer dedicated to driving growth and profitability through innovative solutions and effective operational strategies. Delivered impactful results by coordinating prototype testing and presenting tailored business solutions. Committed to identifying customer needs and removing obstacles to enhance overall satisfaction.
Overview
2
2
Languages
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Sales Engineer
Viwaan fly ash brick plant pvt ltd
Chapra
12.2023 - Current
- Delivered product demonstrations to showcase features and benefits.
- Engaged clients to understand their technical needs and requirements.
- Collaborated with engineering teams to customize solutions for clients.
- Conducted market research to identify emerging trends in construction materials.
Senior service advisor
Reeshav automobile
Chapra
01.2020 - 08.2023
- Assisted customers with vehicle service inquiries and recommendations.
- Coordinated service appointments and managed daily schedules for technicians.
- Conducted vehicle inspections to identify maintenance needs and repairs.
- Suggested and guided customers in selecting two-wheeler bikes based on their route and load requirements.
- Built and maintained strong business relationships with channel partners and customers.
- To handle workshop Support and instruct them to maintain stocks, timely deliveries of material and other commercial.
- To generate demands through customer workings and other tools like- Customer meets and driver training programmes (DTPs) etc.
- To update dealers and Fleets with new schemes and policies and support them through branding and resolve their claims.
Technical Service inspector (TSI)
j.k tyre & Industries Ltd
Ahemadabad
09.2016 - 08.2020
- Implemented inspection protocols to enhance product reliability.
- Inspected finished products for quality and consistency standards.
- Conducted regular audits of production processes and equipment.
- Documented inspection findings and reported discrepancies to management.
- Maintained accurate records of inspections in compliance with regulations.
- Trained new staff on inspection procedures and safety guidelines.
Sales Executive
j.k tyre & Industries Ltd
Ahemadabad
06.2015 - 09.2016
- Executed daily operations with precision to ensure seamless sales processes.
- Enhanced customer satisfaction by addressing issues with expert and friendly service.
- Conducted market research to identify new sales opportunities and trends.
- Performed market research to uncover new sales opportunities and industry trends.
- Managed daily operations to support team objectives. accurately and efficiently.
Education
D.M (Diploma) - Mechanical
Swami Devi Dyal Colleg Of Technical Education
Haryana 05.2012 - 04.2015
SSC -
A.N.D Public High School
chapraSkills
- Technical Sales Support
- Solution Customization
- Client Needs Assessment
- Market Analysis
- Product expertise
- SAP
- MS Office
- Problem resolution
- Leadership
- Ownership
- Results-oriented
- Goal-oriented
- Team Player
- Responsible
- Self-directed
- Technical Communication
- Customer management
Personal Information
- Date of Birth: 01/02/98
- Marital Status: Single
Hobbies and Interests
- Date of Birth: 01/02/98
- Marital Status: Single
Summer Intern
- Date of Birth: 01/02/98
- Marital Status: Single
Roles And Responsibilities
- Date of Birth: 02/01/98
- Marital Status: Single
Disclaimer
- Date of Birth: 01/02/98
- Marital Status: Single
Languages
Hindi
First Language
English
Advanced
C1
Timeline
Sales Engineer
Viwaan fly ash brick plant pvt ltd
12.2023 - Current
Senior service advisor
Reeshav automobile
01.2020 - 08.2023
Technical Service inspector (TSI)
j.k tyre & Industries Ltd
09.2016 - 08.2020
Sales Executive
j.k tyre & Industries Ltd
06.2015 - 09.2016
D.M (Diploma) - Mechanical
Swami Devi Dyal Colleg Of Technical Education
05.2012 - 04.2015
SSC -
A.N.D Public High School