SHIVAM KUMAR TRIPATHI

• Lead HRMS product ownership for LIC's enterprise digital transformation program, managing 40+ HRMS modules, and delivering scalable solutions impacting 180K+ users.
  • Manage and mentor a 10-member Business Analyst team across multiple HRMS domains, ensuring product alignment, requirement quality, stakeholder collaboration, and delivery excellence.
  • Delivered mobile-first HRMS transformation by enabling employees to access HR services anytime and anywhere, replacing the dependency on office-restricted legacy platform access.
  • Launched AI chatbot capability within the HR technology platform to improve the employee self-service experience, query resolution, and digital HR adoption.
  • Drive product discovery, requirement workshops, backlog prioritization, user story creation, acceptance criteria definition, and roadmap execution for enterprise HRMS capabilities.
  • Collaborate with LIC stakeholders, engineering teams, UI/UX designers, QA teams, and integration teams to deliver user-centric HRMS features aligned with business objectives.
  • Champion end-user requirements through stakeholder workshops and workflow analysis, enhancing HRMS usability, process efficiency, and employee experience across enterprise users.
  • Own prioritization decisions by evaluating business value, user impact, implementation complexity, dependencies, and strategic roadmap alignment.
  • Managed product delivery risks, dependency tracking, and mitigation planning across cross-functional teams to improve release predictability and implementation readiness.
  • Partner with QA and BA teams to validate product workflows, define acceptance standards, strengthen UAT readiness, and ensure high-quality enterprise releases.
  • Lead HRMS integration planning with enterprise systems by defining data workflows, process requirements, and seamless platform interoperability.
  • Define priorities and delivery sequencing by evaluating business value, technical complexity, dependencies, and enterprise user impact.
  • Improve product delivery quality through structured requirement frameworks, backlog refinement practices, and cross-functional review mechanisms.

• Led HR Tech product implementation and business analysis initiatives, transforming enterprise customer requirements into scalable product solutions.
• Managed a cross-functional team of three implementation engineers and two UI/UX specialists to deliver customer-centric HR technology solutions, and improve implementation efficiency.
• Facilitated product discovery workshops with business leaders and stakeholders to identify process gaps, define requirements, and align solutions with product lifecycle objectives.
• Converted business needs into user stories, acceptance criteria, functional specifications, workflows, and implementation roadmaps to enable Agile product delivery.
• Partnered with UI/UX teams to optimize user journeys, improve navigation flows, enhance usability, and deliver intuitive HR platform experiences.
• Collaborated with engineering teams to validate technical feasibility, clarify requirements, resolve dependencies, and accelerate product delivery timelines.
• Owned UAT strategy, defect prioritization, change impact assessment, and release readiness activities to ensure successful enterprise product launches.
• Conducted product gap analysis, and recommended functional solutions to improve customer adoption and implementation success.
• Ensured collaboration between internal teams and enterprise customers to manage scope, dependencies, delivery risks, and successful product implementation outcomes.
• Managed the complete product implementation lifecycle from discovery, solution design, UAT, release readiness, and enterprise adoption.

• Progressed from QA Engineer to Senior Product Manager, contributing as an early Product Development member (#7) in building PeopleStrong HCM platform from inception to global enterprise SaaS adoption.
• Owned product strategy and roadmap execution for end-to-end Hire-to-Retire HCM suite covering Core HR, Employee Lifecycle, Performance Management, Payroll, Leave, Attendance, ESS, Compensation, Benefits, Surveys, Analytics, and Workforce Management.
• Managed enterprise HR technology products serving approximately 1M users across 14+ industries, achieving 98% monthly active user adoption.
• Scaled HCM platform capabilities supporting high-volume daily transactions including 450K+ attendance punches, 45K+ employee lifecycle transitions, 3K+ reports, 3K+ reimbursements, 3K+ performance check-ins, and 1.5K+ recruitment activities per day.
• Launched PeopleStrong's first HR Tech mobile application in 2016, enabling mobile-first workforce experiences and maintaining a 4.2 application rating.
• Improved product experience through continuous roadmap enhancements, increasing employee NPS from 21 to 51 and achieving 38 NPS among HR business users.
• Defined product vision into epics, user stories, acceptance criteria, functional workflows, and release plans while partnering with Engineering, UX, QA, Implementation, and Customer Success teams.
• Led product discovery through workshops, user group discussions, usage analytics, stakeholder feedback, and market insights to identify improvement opportunities.
• Prioritized product roadmap decisions by evaluating user impact, adoption metrics, customer feedback, implementation complexity, and strategic business alignment.
• Owned and maintained prioritized product feature backlogs by applying structured prioritization frameworks including Business Value Prioritization, Weighted Scoring, Value vs. Effort Analysis, Eisenhower Matrix, and MoSCoW methodology to align roadmap decisions with product vision and business outcomes.
• Delivered APAC expansion initiatives by supporting global enterprise rollout and adoption of PeopleStrong HCM platform.
• Supported enterprise sales cycles through product demonstrations, solution consulting, and RFP responses in collaboration with Sales and Presales teams.
• Managed and mentored product teams including Business Analysts and Product Managers while collaborating directly with senior product leadership.
• Strengthened product quality by combining QA background with product ownership, functional design, and Agile delivery experience.

• Led quality ownership for enterprise HRMS modules while managing a team of four QA engineers, ensuring functional accuracy, product reliability, and successful releases.
• Designed and reviewed test strategies, business scenarios, validation workflows, and quality frameworks aligned with HRMS product requirements.
• Collaborated with Product Management and Engineering teams to validate HR workflows, business rules, user journeys, and functional requirements across HR technology modules.
• Managed defect prioritization, impact analysis, release validation, and quality governance processes to support enterprise product deployments.
• Enhanced HRMS product quality by validating features against customer workflows, compliance requirements, and real-world business scenarios.
• Built strong HR Tech domain expertise across enterprise HR processes, SaaS product functionality, quality engineering, and customer-focused solution delivery.