SHIVAM KUMAR TRIPATHI
AI Powered Product Manager
Noida
Summary
Results-driven Senior Product Management and HR Tech professional with 18 years of experience in HR transformation and product ownership. Expertise includes HRMS/HCM platforms, product roadmap planning, backlog prioritization, and stakeholder management. Skilled in user story creation, acceptance criteria development, feature adoption tracking, and enterprise product lifecycle management.
Overview
2
2
Certifications
18
18
years of professional experience
Work History
Product Manager
Kellton Tech Solutions
04.2024 - Current
- Managing and mentoring a team of 10 Business Analysts across HRMS modules, ensuring requirement clarity, delivery alignment, and stakeholder communication for the customer, LIC of India.
- Driving requirement gathering, functional documentation, user story creation, acceptance criteria definition, and backlog refinement for enterprise HRMS workflows.
- Collaborated with client stakeholders, project leadership, developers, UI/UX designers, QA teams, and integration teams to deliver scalable HRMS modules on the HR tech platform, ensuring alignment with user needs.
- Representing end-user needs and ensuring product workflows improve usability, process efficiency, and employee experience.
- Reviewing functional and non-functional requirements to ensure alignment with LIC business processes, HR policies, and enterprise compliance needs.
- Supported risk identification, tracked dependencies, and planned mitigation to enhance delivery predictability, and address implementation gaps.
- Working with QA and BA teams to review test scenarios, validate business flows, support UAT readiness, and ensure release quality.
- Coordinating HRMS integration requirements with existing enterprise systems to ensure seamless data and process flow.
- Contributed to roadmap discussions and prioritized delivery planning by assessing business value, complexity, dependencies, and user impact.
- Highlighted significant project achievements
- Leading HRMS product and BA workstream for an implementation impacting 180K+ enterprise users.
- Managing a 10-member BA team across multiple HRMS functional areas.
- Strengthening requirement quality through structured documentation, backlog refinement, and cross-functional reviews.
Sr. Business Analyst
Kenbox Technologies Pvt. Ltd.
12.2020 - 04.2024
- Led business analysis and implementation activities for HR Tech and enterprise application projects.
- Managed team of 3 implementation engineers and 2 UI/UX members to deliver customer-focused product implementations, enhancing overall project efficiency.
- Conducted requirement workshops with business users, leadership teams, and implementation stakeholders to capture business needs and process gaps for to deliver a visioned product through Product Lifecycle Management.
- Translated business requirements into functional specifications, user stories, workflow designs, implementation plans, and solution documents.
- Worked closely with UI/UX teams to improve product usability, screen flows, validations, navigation, and overall user experience.
- Coordinated with engineering teams to ensure solution feasibility, requirement clarity, development alignment, and timely delivery.
- Supported UAT planning, defect triage, change request analysis, production readiness, and go-live support activities.
- Aligned customer requirements with product capabilities by identifying gaps and recommending functional solutions, ensuring successful project outcomes.
- Partnered with internal and client teams to manage implementation dependencies, clarify scope, and reduce delivery risks.
- Key Impact
- Managed cross-functional implementation delivery with 5 team members across implementation and UI/UX functions.
- Improved customer requirement clarity through structured workshops, process mapping, and functional documentation.
- Supported end-to-end implementation lifecycle from discovery through UAT to production readiness, facilitating smooth transitions and stakeholder satisfaction.
Sr. Product Manager
PeopleStrong Technologies Pvt. Ltd.
12.2010 - 12.2020
- Worked across QA, product ownership, and product management roles for HR Tech / HCM product platforms to achieve the Product Vision.
- Transformed high-level product objectives into epics, user stories, acceptance criteria, and comprehensive functional requirements.
- Managed the product backlog, prioritized sprint features, groomed functionalities, and communicated with stakeholders to enhance HRMS modules.
- Fulfill global implementation objectives and deploy initial APAC customer within PeopleStrong HR tech platform 'True Telecom'.
- Achieve NPS score of 38 for HR user (business user) and 51 for end user.
- Collaborated with product leadership, engineering, QA, UI/UX, implementation, support, customer success, and business teams to deliver timely product enhancements.
- Conducted user group discussions, stakeholder meetings, and requirement workshops to identify product improvement opportunities.
- Analyzed inputs from customers, implementation teams, support teams, sales funnels, and business stakeholders to prioritize product enhancements.
- Analyzed inputs from customers, implementation, support, sales funnels, and business stakeholders to prioritize impactful product enhancements.
- Designed functional solutions aligned with HR policies across industries including Technology, Telecom, Manufacturing, Logistics, Aviation, Retail, Healthcare, Hospitality, and Hospitals.
- Reviewed UI/UX flows, validations, business rules, and functional designs for web and mobile HRMS platforms.
- Key Impact
- Built strong product management expertise through progression from QA to senior product role within HR Tech.
- Strengthened product quality by combining QA background with product ownership, functional design, and Agile delivery experience.
- Contributed to HRMS product enhancements across multiple industries and enterprise customer segments.
QA Associate / Module Lead
Empxtrack – Saigun Technologies Pvt. Ltd.
04.2008 - 12.2010
- Led QA execution for HRMS modules with a team of four test engineers.
- Developed and reviewed test scenarios, test cases, defect reports, and module-level quality documentation to enhance testing efficacy.
- Created and reviewed test scenarios, test cases, defect reports, and module-level quality documentation.
- Worked with product and development teams to validate HRMS workflows, business rules, and user requirements.
- Coordinated defect reporting, prioritized issues, managed retesting, and ensured release quality checks for timely product delivery.
- Validated HRMS features against business requirements and user workflows, contributing to improved product quality and user satisfaction.
- Helped improve product quality by validating HRMS features against business requirements and user workflows.
- Established a strong foundation in HR Tech domain, product quality, business workflows, and functional validation.
- Key Impact
Education
Master of Business Administration - Strategic Management
Bharati Vidyapeeth Deemed University
Pune01-2023
B.E - Electronics & Telecommunication
Chouksey Engineering College
Bilaspur, Chhattisgarh01-2006
No Degree - PCM
U.P Board
U.P Board 04.2001 -
No Degree - All Subject
U.P Board
U.P Board 04.2001 -
Skills
Product Management: Product Roadmap, Product Vision, Product Strategy, Product Lifecycle Management, Feature Prioritization, Product Discovery, Product Backlog Management, User Stories, Acceptance Criteria, Feature Adoption Analysis, NPS Analysis
Agile & Delivery: Scrum, Sprint Planning, Backlog Grooming, Release Planning, Agile Delivery, Risk Management, Dependency Tracking, Cross-functional Collaboration
Business Analysis: Requirement Gathering, Gap Analysis, Functional Specification Documents, Stakeholder Workshops, Process Mapping, Business Process Analysis, Change Request Analysis, UAT Support Using AI platform Chat GPT / Claude
Market strategy
Roadmap alignment
Stakeholder Management
Leadership: BA Team Management, Stakeholder Management, Customer Engagement, Requirements workshops, Team Mentoring, Client Coordination, Product delivery
Workforce Analytics
Accomplishments
- In one of the implementation after automation of BRE (Business Reimbursement Expense) module saved ~10 Lakh per quarter for an organization
- Achieved NPS score for HR users - 51 & achieved NPS score for normal users – 38
- Worked on a Product from Inception to Go-Global
Certification
Scrum Product Owner Training – Xebio IT Architects India Pvt. Ltd.
Declaration
I hereby declare that all the details mentioned above are true and accurate to the best of my knowledge and belief.
Clients Delivered
- Solution designed for 80+ customers from different types of industries & below are some major one
- Customer Name: Life Insurance Corporation of India (LIC), Headcount: 84000 (Phase 1)
- Customer Name: True Corp (Thailand), Headcount: 26150
- Customer Name: Future Group, Headcount: 61500
- Customer Name: Max Health Care, Headcount: 12000
- Customer Name: Amara Raja Batteries, Headcount: 15390
- Customer Name: Chola Mandalam, Headcount: 26950
- Customer Name: Aditya Birla Financial Services (ABFSG), Headcount: 20983
- Customer Name: Cipla, Headcount: 24055
- Customer Name: Schneider Electric, Headcount: 10400
- Customer Name: Maersk Logistics, Headcount: 8000
- Customer Name: Indigo (6E) & Interglobe, Headcount: 12000 (8K +4K)
- Customer Name: HCL Infosystem, Headcount: 8000 (Saved ~10 Lakh per quarter through Business Reimbursement process)
Key Strength
- Decision-making leadership, acceptance of responsibility
- Passion for continuous learning and improvement
- Strongly data-driven and believe decisions should be backed by data.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Product Manager
Kellton Tech Solutions
04.2024 - Current
Sr. Business Analyst
Kenbox Technologies Pvt. Ltd.
12.2020 - 04.2024
Sr. Product Manager
PeopleStrong Technologies Pvt. Ltd.
12.2010 - 12.2020
QA Associate / Module Lead
Empxtrack – Saigun Technologies Pvt. Ltd.
04.2008 - 12.2010
No Degree - PCM
U.P Board
04.2001 -
No Degree - All Subject
U.P Board
04.2001 -
B.E - Electronics & Telecommunication
Chouksey Engineering College
Master of Business Administration - Strategic Management
Bharati Vidyapeeth Deemed University