Shivam Luthra
Bur Dubai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Planner
Lals Group (Momstore & Carter's)
Dubai
01.2022 - Current
- Inventory Control: Worked to keep the right amount of stock in warehouses, preventing overstocking and stockouts.
- Demand Planning: Created accurate forecasts for product demand using sales data and market trends.
- Cross-Team Collaboration: Coordinated with sales, marketing, and logistics teams to align demand with supply.
- Forecast Improvement: Improved forecast accuracy, helping reduce inventory costs and improve on-time deliveries.
- Reporting: Prepared regular reports to show inventory levels, demand trends, and stock issues.
- Sales Data Analysis: Analyzed past sales trends to help plan future demand.
- Order Management: Worked with suppliers and the procurement team to ensure product availability.
- Problem-Solving: Identified and resolved issues with stock levels and ordering processes.
Solutions Delivery Analyst
Wipro HR Services India Private Limited
Noida
01.2017 - 09.2021
- Led the preparation of retirement kits and estimates, ensuring accurate and timely processing.
- Managed manual calculations and payment setups for the benefits of deceased members, maintaining precision and sensitivity.
- Demonstrated exceptional attention to detail in preparing notices for pension benefits for deceased members.
- Actively participated in learning sessions and skill-enhancement activities, contributing to continuous improvement.
- Collaborated within a team to address pension-related member queries effectively.
Insurance Associate
MetLife Global Operations Support Center Private Limited
Noida
07.2014 - 01.2017
- Successfully handled insurance premium deductions for multiple global client groups, showcasing global exposure.
- Ensured accuracy in refund approvals and check preparation, contributing to a seamless customer experience.
- Meticulously post customer payments against invoices, minimizing errors, and ensuring accurate billing.
- Conducted a comparative analysis to reconcile discrepancies between invoices and received payments.
- Demonstrated strong communication skills by liaising with account representatives to resolve payment discrepancies.
- Processed invoices from various major banks, showcasing financial acumen, and attention to detail.
- Maintained data integrity by completing database backups and preserving financial historical records.
Education
Guru Gobindh Singh Indraprastha University
01.2014
Skills
- Windows XP
- Windows 7
- Windows 10
- Microsoft Office
- Windows SharePoint server 30
- Pension Payroll
- Amazon Work Space
- Microsoft Dynamics Navision (ERP)
- Microsoft Dynamics 365
- Power BI
- Qlik Sense
Hobbies and Interests
Love exploring new places and experiencing different cultures, fostering adaptability and global perspective.
Languages
- English
- Hindi
- Punjabi
Accomplishments
- Managed inventory and demand forecasting to ensure optimal stock levels in retail stores. Worked closely with sales and marketing teams to plan for promotions and seasonal trends, minimizing stockouts and reducing excess inventory. Collaborated with suppliers to ensure timely deliveries and improved product availability.
- Played a key role in implementing Dynamics 365 in Lals Group, improving demand forecasting and inventory management. Trained teams on the new system, streamlining processes and improving data accuracy across departments.
References
References available upon request.
Timeline
Planner
Lals Group (Momstore & Carter's)
01.2022 - Current
Solutions Delivery Analyst
Wipro HR Services India Private Limited
01.2017 - 09.2021
Insurance Associate
MetLife Global Operations Support Center Private Limited
07.2014 - 01.2017
Guru Gobindh Singh Indraprastha University
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