Summary
Overview
Work History
Education
Skills
Timeline
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Shivam Manchanda

Gurgaon

Summary

Experienced Engineering Leader with a strong track record in building and scaling logistics platforms, leading cross-functional teams, and delivering impactful solutions. Led the development of key services for the OS1 platform and DispatchOne SaaS offering, driving efficiency, scalability, and client acquisition. Proven expertise in backend systems, microservices, and mobile engineering, with a commitment to enhancing operational performance and driving innovation.

Overview

7
7
years of professional experience

Work History

Engineering Manager

Delhivery
Gurgaon
04.2025 - Current
  • Led the OS1 Platform team, powering 10+ internal tools and SaaS products across 200+ enterprise tenants, enabling rapid development and deployment of scalable logistics applications.
  • Spearheaded the development of DispatchOne, a flagship SaaS product built on OS1, offering enterprise-grade single-leg dispatching solutions with high reliability and configurability.
  • Collaborated cross-functionally with product, design, and operations teams to shape platform capabilities and deliver robust, tenant-aware logistics tools.
  • Championed platform-first thinking and reusable infrastructure, reducing time-to-market for new products and internal tools.

Technical Lead

Delhivery
Gurgaon
04.2022 - 03.2025
  • Worked in the OS1 team and architected an event sourcing library, along with several microservices built using it, to enable better traceability and consistency across distributed systems.
  • Developed an in-house route optimization application using Google OR-Tools, enabling advanced route enhancement capabilities in DispatchOne, which significantly strengthened the product's value proposition and helped onboard key enterprise clients.
  • Designed and built from scratch several value-added services for the OS1 platform, including a Workflow Service to execute custom workflows on mobile clients using prebuilt, configurable tasks, and an Orchestrator Service—a plugin-based backend engine for managing workflows and inter-service communication—greatly enhancing platform extensibility and developer productivity.

Senior Software Engineer

Delhivery
Gurgaon
09.2020 - 03.2022
  • Acted as the founding engineer for Delhivery’s hyperlocal logistics business, initially working directly with the VP to conceptualize and build the first version of the apps.
  • Led a 4-member engineering team to design and develop the hyperlocal logistics stack from scratch, including order ingestion, dynamic rider allocation, rider mobile app, billing, and remittance systems.
  • Successfully scaled the business to support 30+ clients over 1.5 years, enabling fast, reliable last-mile deliveries for diverse business verticals.

Software Engineer

Delhivery
Gurgaon
07.2018 - 08.2020
  • Started in the mobile engineering team, managing and developing applications across Delhivery’s business verticals.
  • Designed and built a movement tracking library to monitor rider locations in real time, enabling automation of fuel payouts for over 50,000+ riders, resulting in monthly savings of ~₹80 lakhs since 2019.
  • Initiated the development of a thin-client backend application to aggregate data across distributed microservices, improving data accessibility and simplifying cross-service integrations.

Education

B.Tech - Computer Science

National Institute of Technology
Kurukshetra, Haryana
04-2018

XII - Science

Bal Vikas School
Panipat, Haryana
03-2014

Skills

  • Project management
  • Cross-functional collaboration
  • Agile methodologies
  • Problem solving
  • Systems design

Timeline

Engineering Manager

Delhivery
04.2025 - Current

Technical Lead

Delhivery
04.2022 - 03.2025

Senior Software Engineer

Delhivery
09.2020 - 03.2022

Software Engineer

Delhivery
07.2018 - 08.2020

B.Tech - Computer Science

National Institute of Technology

XII - Science

Bal Vikas School

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Shivam Manchanda