Shivam Manchanda
Gurgaon
Summary
Experienced Engineering Leader with a strong track record in building and scaling logistics platforms, leading cross-functional teams, and delivering impactful solutions. Led the development of key services for the OS1 platform and DispatchOne SaaS offering, driving efficiency, scalability, and client acquisition. Proven expertise in backend systems, microservices, and mobile engineering, with a commitment to enhancing operational performance and driving innovation.
Overview
7
7
years of professional experience
Work History
Engineering Manager
Delhivery
Gurgaon
2025.04 - Current
- Led the OS1 Platform team, powering 10+ internal tools and SaaS products across 200+ enterprise tenants, enabling rapid development and deployment of scalable logistics applications.
- Spearheaded the development of DispatchOne, a flagship SaaS product built on OS1, offering enterprise-grade single-leg dispatching solutions with high reliability and configurability.
- Collaborated cross-functionally with product, design, and operations teams to shape platform capabilities and deliver robust, tenant-aware logistics tools.
- Championed platform-first thinking and reusable infrastructure, reducing time-to-market for new products and internal tools.
Technical Lead
Delhivery
Gurgaon
2022.04 - 2025.03
- Worked in the OS1 team and architected an event sourcing library, along with several microservices built using it, to enable better traceability and consistency across distributed systems.
- Developed an in-house route optimization application using Google OR-Tools, enabling advanced route enhancement capabilities in DispatchOne, which significantly strengthened the product's value proposition and helped onboard key enterprise clients.
- Designed and built from scratch several value-added services for the OS1 platform, including a Workflow Service to execute custom workflows on mobile clients using prebuilt, configurable tasks, and an Orchestrator Service—a plugin-based backend engine for managing workflows and inter-service communication—greatly enhancing platform extensibility and developer productivity.
Senior Software Engineer
Delhivery
Gurgaon
2020.09 - 2022.03
- Acted as the founding engineer for Delhivery’s hyperlocal logistics business, initially working directly with the VP to conceptualize and build the first version of the apps.
- Led a 4-member engineering team to design and develop the hyperlocal logistics stack from scratch, including order ingestion, dynamic rider allocation, rider mobile app, billing, and remittance systems.
- Successfully scaled the business to support 30+ clients over 1.5 years, enabling fast, reliable last-mile deliveries for diverse business verticals.
Software Engineer
Delhivery
Gurgaon
2018.07 - 2020.08
- Started in the mobile engineering team, managing and developing applications across Delhivery’s business verticals.
- Designed and built a movement tracking library to monitor rider locations in real time, enabling automation of fuel payouts for over 50,000+ riders, resulting in monthly savings of ~₹80 lakhs since 2019.
- Initiated the development of a thin-client backend application to aggregate data across distributed microservices, improving data accessibility and simplifying cross-service integrations.
Education
B.Tech - Computer Science
National Institute of Technology
Kurukshetra, Haryana2018-04
XII - Science
Bal Vikas School
Panipat, Haryana2014-03
Skills
- Project management
- Cross-functional collaboration
- Agile methodologies
- Problem solving
- Systems design
Timeline
Engineering Manager
Delhivery
2025.04 - Current
Technical Lead
Delhivery
2022.04 - 2025.03
Senior Software Engineer
Delhivery
2020.09 - 2022.03
Software Engineer
Delhivery
2018.07 - 2020.08
B.Tech - Computer Science
National Institute of Technology
XII - Science
Bal Vikas School