Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Highlights
Training
Disclaimer
Timeline
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Shivam Mishra

Shivam Mishra

Key Account Manager International Business
Kolkata

Summary

Collaborative Key Account Manager with demonstrated success in relationship building, negotiating and developing new business within targeted and assigned accounts. Strong analytic, quantitative and technical aptitude with great attention to detail. Self-motivated, driven and adaptable with proven track record of exceeding goals.

Overview

3
3
years of professional experience

Work History

Key Account Manager

LINC Ltd
11.2022 - Current

Spearheaded sales efforts across 21 countries, successfully developing three new markets and surpassing the $4 million sales target • Implemented strategic sales initiatives to expand market reach and drive revenue growth. • Built and maintained strong relationships with key clients and distributors to ensure customer satisfaction and loyalty • Analyzed market trends and competitor activities to identify opportunities for growth and optimize sales strategies • Collaborated with cross-functional teams to streamline processes and enhance efficiency in sales operations. • Provided regular reports and updates to senior management on sales performance and market insights

Pre Sales Associate

Byjus Think And Learn
12.2021 - 11.2022

• Supervision and guidance of a team with 4 employees along with meeting regular team goals. • Trained all incoming Sales team members (including members of other teams) • Promptly resolved all customer queries successfully. • Ensuring all customer related work is distributed evenly throughout the team. • Interviewing potentials sales team members

  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.

Business Development Executive

Vedantu Online Education
05.2021 - 09.2021
  • Built strong relationships with clients, leading to increased customer satisfaction and repeat business.
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Developed customized solutions for clients, addressing their unique needs and helping them achieve their goals.

Education

B.Tech -

Shri Ramswaroop Memorial Group of Professional Colleges
06.2019

Intermediate - undefined

Govt. Hr. Sec School

High School - undefined

Govt. Hr. Sec School

Skills

    Sales operations

    Strategic planning and execution

    Supply Chain Management

    Team Leadership

    Marketing

    Business Development

    Performance Analysis

    Customer Relations

    Customer Service

    Power BI

    Advanced Excel

    Data Analysis

    Inventory Management

Accomplishments

  • Certificate of participation in Armageddon at IIT Roorkee (Cognizance held during 18th-20th March,2016)
  • Certificate of participation in LA Trajectoire at IIT Varanasi(TECHNEX held during 24th-25th Feb 2017)
  • Attended two days (22nd - 23rd Oct 2016) workshop on IC Engine at IIT DELHI (RENDEZVOUS 2016)

Professional Highlights

  • Successfully handled 22 countries for export of products, including client interaction, stock analysis, and excess stock clearances. Also, planned and implemented operational strategies and coordinated with multiple teams for export of products within the required timelines.
  • Experienced Team Leader/Student counsellor providing exceptional work performance along with handling team goals.
  • Successfully supervised a team of 4 employees to ensure adherence to quality standards, deadlines and proper procedures along with guidance in handling complex situations.

Training

  • CADD Center, Lucknow, AutoCad, 7 weeks, 06/01/17, 07/31/17
  • Loco Motive, Lucknow, Re-fitment of Power pack of diesel loco with sequence, 7 weeks, 06/01/17, 07/31/17
  • RDSO, Lucknow, Air Brake Testing, 7 weeks, 06/01/18, 07/31/18
  • Optimizing performance of Vapour compression refrigeration system(VCRS).

Disclaimer

I hereby declare that all the above-mentioned information is correct and I bear the responsibility for any discrepancy.

Timeline

Key Account Manager

LINC Ltd
11.2022 - Current

Pre Sales Associate

Byjus Think And Learn
12.2021 - 11.2022

Business Development Executive

Vedantu Online Education
05.2021 - 09.2021

B.Tech -

Shri Ramswaroop Memorial Group of Professional Colleges

Intermediate - undefined

Govt. Hr. Sec School

High School - undefined

Govt. Hr. Sec School

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Shivam MishraKey Account Manager International Business