Summary
Overview
Work History
Education
Skills
Certification
Languages
Projects And Achievements
Timeline
Generic
Shivam Mishra

Shivam Mishra

Kolkata

Summary

Results-driven International Sales & Key Account Manager with over 5 years of experience in B2B and B2C sales, specializing in export sales, client relationship management, and business expansion across Central Asia, the Middle East, and Russia. A proven track record of managing key accounts, negotiating contracts, and driving revenue growth, with a sales achievement of $3.95 million in FY 2023-24 and successful onboarding of 4 new clients, generating an additional $1.4 million in revenue.

Expert in sales strategy development, category management, and market analysis, with a deep understanding of consumer behavior and international trade dynamics. Skilled at leveraging data-driven insights to optimize commercial plans and develop tailored solutions for customers, ensuring long-term partnerships and sustainable growth. Adept at collaborating cross-functionally with marketing, operations, and supply chain teams to enhance customer experience and optimize forecasting, inventory planning, and logistics.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Key Account Manager (Exports)

Linc Limited
Kolkata
11.2022 - 02.2025
  • Managed direct sales for 14 clients across Central Asia, Middle East, and Russia, driving expansion in key international markets
  • Developed and executed data-driven sales strategies, improving product placement and customer engagement
  • Achieved highest individual contribution in export sales team with a sales figure of $3.95 million in FY 2023-24

Pre-Sales Associate

Think & Learn (BYJU's)
12.2021 - 11.2022
  • Managed a high-performing pre-sales team, exceeding revenue targets and driving lead conversion
  • Developed and delivered sales presentations and product demonstrations, effectively increasing engagement

Academic Counselor

Vedantu Innovation
05.2021 - 10.2021
  • Provided personalized sales consultations, aligning student needs with relevant course offerings
  • Consistently exceeded sales targets, securing high-value enrollments through strategic client engagement

Academic Counselor

ABC Classes
09.2019 - 04.2021
  • Delivered consultative sales guidance, assisting students and parents in selecting optimal learning programs
  • Developed client engagement strategies, leading to improved conversion rates and student retention

Education

B.Tech - Mechanical Engineering

SRMCEM
Lucknow
01.2019

Class XII - CBSE

Govt. Higher Secondary School
Khonsa, Arunachal Pradesh
01.2014

Class X - CBSE

Govt. Higher Secondary School
Khonsa, Arunachal Pradesh
01.2012

Skills

  • Account Management
  • Client relations
  • International Sales
  • Sales Expansion
  • B2B sales negotiations
  • B2C sales negotiations
  • Sales contracts
  • Sales strategy development
  • Data-Driven Decision Making
  • Power BI
  • Excel
  • Global Market Research
  • Entry Strategy
  • Customer relationship management
  • Market analysis
  • Lead generation
  • Revenue forecasting
  • Revenue generation

Certification

  • Advanced Sales & Negotiation Skills Training
  • Power BI & Data Analytics for Sales Forecasting
  • International Business & Cross-Cultural Negotiation

Languages

  • English (Fluent)
  • Hindi (Fluent)

Projects And Achievements

  • Project Raaftar (Linc Limited), Standardized SKUs with Operations & Quality teams, reducing variable costs by 11% and optimizing inventory management.
  • New Market Entry Strategy, Successfully expanded into Uzbekistan and Russia, launching 27 SKUs and capturing 7.2% market share in exports.
  • Sales Growth Initiative (BYJU's), Played a key role in lead generation and conversion, increasing customer acquisition and revenue.

Timeline

Key Account Manager (Exports)

Linc Limited
11.2022 - 02.2025

Pre-Sales Associate

Think & Learn (BYJU's)
12.2021 - 11.2022

Academic Counselor

Vedantu Innovation
05.2021 - 10.2021

Academic Counselor

ABC Classes
09.2019 - 04.2021

B.Tech - Mechanical Engineering

SRMCEM

Class XII - CBSE

Govt. Higher Secondary School

Class X - CBSE

Govt. Higher Secondary School
Shivam Mishra