Dynamic IT professional with 5+ years of experience, including 3+ years specializing in business analysis, process modeling, and requirements engineering within Retail Banking and Accounting systems. Skilled in authoring BRDs and FSDs with precision, leveraging Agile and SDLC frameworks for full-lifecycle project delivery. Proficient in stakeholder engagement, gap analysis, and cross-functional collaboration. Hands-on expertise in Microsoft Excel, Word, Visio, and JIRA for documentation, data analysis, and project tracking. Known for rapid adaptability and strong communication across technical and business teams.