Shivam Nangia

Rock Climbing Instructor

Delhi Rock

New Delhi India

06.2022 - 07.2023

Strengthened customer loyalty by consistently delivering exceptional service during both one-on-one instruction sessions or large group classes alike.
Continually updated personal knowledge of industry trends and advancements, incorporating new techniques into training sessions to keep instruction methods fresh and engaging.
Promoted inclusivity within the climbing community by welcoming individuals of diverse backgrounds, ages, and abilities into instructional programs.
Reduced injury rates by emphasizing proper climbing techniques, body positioning, and risk management strategies.
Ensured client satisfaction by maintaining open lines of communication, addressing any concerns or questions promptly and professionally.
Facilitated positive experiences for first-time climbers by patiently guiding them through basic techniques while prioritizing safety measures at all times.
Collaborated with colleagues on creating new instructional courses for advanced climbers looking to expand their skillsets further.
Maximized clients'' physical fitness gains through incorporating strength, flexibility, and endurance exercises into training sessions.
Created interactive activities to engage students and maximize learning.
Provided feedback, guidance and support to students on participation and performance.

Similar Profiles

SIVAJOTHI GUNASEKARANSIVAJOTHI GUNASEKARAN

Director of Revenue at Vivanta New Delhi, Dwarka [IHCL Owned Vivanta Brand Hotel in Delhi NCR]Director of Revenue at Vivanta New Delhi, Dwarka [IHCL Owned Vivanta Brand Hotel in Delhi NCR]