Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
2
2
years of professional experience
Work History
Search Engine Optimization (Trainee)
Flexsin Technologies
Noida
06.2024 - Current
Implemented social bookmarking strategies to enhance web page indexing speed
Created and managed classified ads to drive website traffic
Developed and promoted PDFs, generating high-quality backlinks and improving document visibility on major search engines
Conducted image submission activities to enhance the online presence of visual content
Executed comprehensive off-page SEO activities, including forum posting, blog commenting, article submission, and directory submission, contributing to a boost in domain authority
Installation Engineer
ITP Software India Pvt. Ltd.
Hyderabad
07.2022 - 05.2024
Deliver expert technical support to both customers and internal teams, ensuring seamless product functionality
Proactively identify and resolve product issues, collaborating closely with cross-functional teams to diagnose and rectify bugs
Create comprehensive documentation of customer issues and resolutions, facilitating knowledge-sharing within the organization
Provide valuable insights to the product team by reporting on product issues and trends, aiding in the prioritization of development efforts
Effectively communicate with customers to grasp their requirements and deliver clear, effective solutions
Conduct training sessions for both customers and internal teams on product usage, while also maintaining documentation and knowledge bases
Continuously assess and enhance the support process, identifying opportunities for automation and process enhancement
Education
Physical Design Engineer -
RV - VLSI
Banglore
02.2020
B.Tech - Electronics & Telecommunication
KIIT University
Bhubaneswar, Odisha
05.2018
Intermediate -
Delhi Public School
Kalyanpur, U.P.
03.2013
Matriculation -
Delhi Public School
Kalyanpur, U.P.
03.2011
Skills
Fresh Desk ticketing tool
Netalytics tool
Exceptional Verbal & written communication skills
MS Office
SQL
Data Analysis
Accomplishments
Banking Project
Conducted a comprehensive data analysis project to investigate the determinants of vehicle loan defaults.
Performed preliminary data inspection, handling missing values, duplicates, and variable naming conventions to prepare the dataset for analysis.
Executed extensive Exploratory Data Analysis (EDA), including statistical descriptions, distribution analysis of the target variable across various categories, and visualization using plots, charts, and tables.
Explored the relationship between different factors such as employment type, age, credit bureau scores, and loan history on the probability of loan defaults.
Developed a logistic regression model to predict potential defaulters, validated using a confusion matrix.
Utilized insights from the analysis to propose strategies for improving the credit risk scoring model.
Healthcare Project
Heart Attack Prediction Using Data Analysis & Logistic Regression:
Conducted preliminary data inspection: analyzed structure, handled missing values, and removed duplicates.
Generated statistical summaries, explored measures of central tendencies, and spread of data.
Visualized and explored categorical variables using count plots; analyzed factors like age, gender, resting blood pressure, cholesterol, and thalassemia in relation to heart attack occurrence.
Created pair plots to understand relationships between variables.
Built a baseline prediction model using Logistic Regression, and evaluated model performance.
Community Service
Actively participated in Volunteering for social activities like Blood donation, student tutoring mentoring, etc.
Received multiple appreciation Certificates for timely delivery.
Content and Social Media Manager at Yoma Technologies (BYLD Group - Parent Company)Content and Social Media Manager at Yoma Technologies (BYLD Group - Parent Company)