Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Languages
Timeline
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Shivam Pandey

Shivam Pandey

Noida

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

2
2
years of professional experience

Work History

Search Engine Optimization (Trainee)

Flexsin Technologies
Noida
06.2024 - Current
  • Implemented social bookmarking strategies to enhance web page indexing speed
  • Created and managed classified ads to drive website traffic
  • Developed and promoted PDFs, generating high-quality backlinks and improving document visibility on major search engines
  • Conducted image submission activities to enhance the online presence of visual content
  • Executed comprehensive off-page SEO activities, including forum posting, blog commenting, article submission, and directory submission, contributing to a boost in domain authority

Installation Engineer

ITP Software India Pvt. Ltd.
Hyderabad
07.2022 - 05.2024
  • Deliver expert technical support to both customers and internal teams, ensuring seamless product functionality
  • Proactively identify and resolve product issues, collaborating closely with cross-functional teams to diagnose and rectify bugs
  • Create comprehensive documentation of customer issues and resolutions, facilitating knowledge-sharing within the organization
  • Provide valuable insights to the product team by reporting on product issues and trends, aiding in the prioritization of development efforts
  • Effectively communicate with customers to grasp their requirements and deliver clear, effective solutions
  • Conduct training sessions for both customers and internal teams on product usage, while also maintaining documentation and knowledge bases
  • Continuously assess and enhance the support process, identifying opportunities for automation and process enhancement

Education

Physical Design Engineer -

RV - VLSI
Banglore
02.2020

B.Tech - Electronics & Telecommunication

KIIT University
Bhubaneswar, Odisha
05.2018

Intermediate -

Delhi Public School
Kalyanpur, U.P.
03.2013

Matriculation -

Delhi Public School
Kalyanpur, U.P.
03.2011

Skills

  • Fresh Desk ticketing tool
  • Netalytics tool
  • Exceptional Verbal & written communication skills
  • MS Office
  • SQL
  • Data Analysis

Accomplishments

Banking Project

  • Conducted a comprehensive data analysis project to investigate the determinants of vehicle loan defaults.
  • Performed preliminary data inspection, handling missing values, duplicates, and variable naming conventions to prepare the dataset for analysis.
  • Executed extensive Exploratory Data Analysis (EDA), including statistical descriptions, distribution analysis of the target variable across various categories, and visualization using plots, charts, and tables.
  • Explored the relationship between different factors such as employment type, age, credit bureau scores, and loan history on the probability of loan defaults.
  • Developed a logistic regression model to predict potential defaulters, validated using a confusion matrix.
  • Utilized insights from the analysis to propose strategies for improving the credit risk scoring model.

Healthcare Project

Heart Attack Prediction Using Data Analysis & Logistic Regression:

  • Conducted preliminary data inspection: analyzed structure, handled missing values, and removed duplicates.
  • Generated statistical summaries, explored measures of central tendencies, and spread of data.
  • Visualized and explored categorical variables using count plots; analyzed factors like age, gender, resting blood pressure, cholesterol, and thalassemia in relation to heart attack occurrence.
  • Created pair plots to understand relationships between variables.
  • Built a baseline prediction model using Logistic Regression, and evaluated model performance.

Community Service

  • Actively participated in Volunteering for social activities like Blood donation, student tutoring mentoring, etc.
  • Received multiple appreciation Certificates for timely delivery.

Languages

  • English
  • Hindi
  • Bhojpuri

Timeline

Search Engine Optimization (Trainee)

Flexsin Technologies
06.2024 - Current

Installation Engineer

ITP Software India Pvt. Ltd.
07.2022 - 05.2024

Physical Design Engineer -

RV - VLSI

B.Tech - Electronics & Telecommunication

KIIT University

Intermediate -

Delhi Public School

Matriculation -

Delhi Public School
Shivam Pandey