Shivam Raghav

I quite bussiness bacause of my family dispute.

• Worked with signature global departments to facilitate communication and deliver personalized solutions to customers.
• Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
• Built and maintained relationships with new and existing clients while providing high level of expertise.
• Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
• Participated in staff meetings to discuss innovative strategies to improve services.
• Developed loyalty programs to reward and maintain customer retention.
• Analyzed customer data to identify areas of improvement and maximize customer satisfaction.
• Monitored customer feedback and generated reports to identify areas of improvement.
• Developed customer surveys to measure customer satisfaction and identify areas of improvement.