Summary
Overview
Work History
Education
Skills
Software
Timeline
Generic

Shivam Raj

Team Leader- Sales
Delhi,DL

Summary

Enthusiastic Team Leader eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Services offered by organization and convincing doctors. Motivated to learn, grow and excel in Healthcare Industry.

Overview

2
2
Languages
7
7
years of professional experience

Work History

Team Leader:- Referral Sales

Fortis Lafemme
South Delhi, Delthi
09.2019 - 03.2021

Establish inter hospital co-ordination and communication with all departments and get information, collect data and also give feedback of the market analysis to the same departments.
Increase market share through higher penetration and awareness of Fortis as ‘Hospital of Desire’.
Create database for potential customers & conduct periodic updates of the same.
Make proposals, demonstrations and presentations to Embassy, corporate, Schools.
Manage and ensure high quality service delivery to high-end clients.
Track Report, feedback, complaints received through marketing activities.
Organize outreach programs with prospective patient community for presidents, local clubs, schools, NGO’s, colleges and other local bodies with a view to generate footfalls from them Responsible for tie-up with major RWA, corporate, club Associations, School & Malls etc. for Community Connect & Corporate Connect Activities (Lead generation, meetings and/or on-ground activations) programs.
Organize outdoor & in-house health-checkup camps & health talks.
Conduct feasibility study with respect to key competitors Identify Embassies, Corporate, and schools for new empanelment.
Co-ordinate and facilitate with corporate clients for health-talks/camps & health-checkups.
Organize and execute below the line activities in RWA, Malls etc.
Partner with the corporate sales leadership team to develop the sales strategy for the hospital in order to achieve the revenue targets.
Conceptualize new initiatives for increasing sales and top of mind recall amongst potential patients/customers and to leverage the La Femme Hospital Brand.
Identify new markets; new engagements, new specialties and ways to drive future business.
Gather market intelligence with respect to services offered and their pricing by competitor hospitals and apprise the management of the same in a timely manner. Propose appropriate corrective action
as necessary.
Communication of campaigns, key products in OPD and IPD, Liaoning with PEO to put up patient feedback (offline & online).
Creating concepts and content for marketing collateral such as brochures, pamphlets, flyers, leaflets, direct mail etc.
Maintaining regular flow of information about Hospital on website To ensure that the ‘what’s new’ section of the website is updated periodically.
Work closely with the brand team towards conceptualizing new initiatives to place Fortis La Femme top of mind recall across the web.
Use video sharing websites like YouTube, Metcalfe to upload Testimonials of patients, Photo Sharing,
Viral Videos to ensure Fortis La Femme’s online brand presence.

Senior Sales Executive

Max@Home
Delhi, 110085
03.2017 - 09.2019

To be able to analyze& execute Sales opportunities, drive targets, engage with all the influencers to identify potential patient for homecare services.
Perform comprehensive assessments of potential patients on daily basis and convert patient for homecare in coordination with treating consultant, patient relatives and nursing team leader.
Responsible for stakeholder management.
Financial counseling and obtain a valid consent.
Identify the patient care needs and intimate concerned team for competent manpower, equipment and consumables for smooth functioning.
Maintain and build good relations with the key influencers in the spoke.
Establishes a compassionate environment by providing emotional, psychological support to patients and families.
Maintain a cooperative relationship among home healthcare teams and Max hospital by communicating information; responding to requests.
Maintain and update the Sales-data daily.
Prepare all the MIS related to the Homecare patients.
Take new initiatives to increase business.

Content Field Executive - Service Delivery

Practo Technologies Pvt. Ltd.
Jaipur, Rajasthan
03.2015 - 12.2016

Meeting Practo's potential customers (Doctors, Clinics) and collect details information about them, by explaining the benefits of getting listed on the Practo platform.

Map their territory for all potential leads, and manage their lead pool to ensure complete coverage.

Ensure information collected is of high quality (No errors, good quality photographs, all relevant details of the clinic). Also ensure the collected information is uploaded everyday into the system.

To relentlessly chase, achieve and exceed his targets, as defined by superiors.

Assistant Manager Sales

Ceasefire Ltd.
Delhi, Delhi
01.2014 - 02.2015

My profile includes sales to medium to big level Corporates.

Handling private companies large and medium accounts and selling fire fighting and security products.

Generating new leads, Presentation Negotiation and Closure.

Initiate and work to generate business through tenders and obtaining orders from delhi NCR.

Sales Planning and forecasting.

Marketing activities.

Involve in market research by monitoring competitors business , customer preference and market trends.

Meeting with decision makers in government bodies.

Education

B.com (H) - Commerce

Khandelwal College
Bareilly

MBA - Business Analytics And Marketing

Galgotias University
Greater Noida

Skills

    Sales team leadership

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Software

Ms Excel

Ms Word

Ms Powerpoint

Timeline

Team Leader:- Referral Sales

Fortis Lafemme
09.2019 - 03.2021

Senior Sales Executive

Max@Home
03.2017 - 09.2019

Content Field Executive - Service Delivery

Practo Technologies Pvt. Ltd.
03.2015 - 12.2016

Assistant Manager Sales

Ceasefire Ltd.
01.2014 - 02.2015

MBA - Business Analytics And Marketing

Galgotias University

B.com (H) - Commerce

Khandelwal College
Shivam RajTeam Leader- Sales