Shivam Seth
Kanpur
Summary
Operations and administration expert with over 14 years of experience in branch operations, vendor management, budget planning, inventory control, and team leadership. Proven track record in optimizing operational efficiencies, reducing costs, and enhancing customer satisfaction. Adept at implementing strategic policies, fostering strong business relationships, and managing large-scale operations to drive organizational success.
Overview
13
13
years of professional experience
Work History
Head – Admin & Operations
Unacademy Office Center
Kanpur
03.2023 - Current
- Leading overall operations, Finance Budget Management, administration, and logistics to ensure smooth functioning of the center
- Managing vendor partnerships, budget allocations, and cost optimization strategies
- Overseeing inventory management, student services, and facility maintenance
- Enhancing operational efficiency by implementing process improvements and strategic planning.
- Collaborating with cross-functional teams to drive student engagement and satisfaction
Assistant Branch Manager – Operations
Aakash Educational Services Ltd.
02.2021 - 03.2023
Senior Executive – Operations
Aakash Educational Services Ltd.
07.2020 - 01.2021
Executive – Operations
Aakash Educational Services Ltd.
10.2016 - 06.2020
Purchase Head
ENVA Organics (Crisil Rated Firm)
12.2013 - 10.2016
Shipping Consultant
PepsiCo India Holdings Pvt Ltd
02.2013 - 11.2013
Equity Dealer
Aditya Birla Money Ltd
11.2011 - 02.2013
Education
B. Com. -
C.S.J.M. University
01.2012
Intermediate -
U.P. Board
01.2009
Matriculation -
U.P. Board
01.2007
Skills
- Operational & Administrative Management
- Inventory & Warehouse Control
- Budget & Cost Optimization
- Team Leadership & Training
- Vendor & Supplier Coordination
- Process Improvement & Strategy Development
- Data Analysis & Reporting
- Quality & Compliance Management
- Customer & Student Retention
- MS Office
- SAP
- DBMS
- ERP
- LMS
- Sapphire
Accolades And Achievements
- Student Satisfaction Champion Branch Award (2020-2021) at Aakash
- Reduced student attrition by 7-8% at Aakash in 2021
- Saved 20% manpower costs at ENVA Organics in 2014
Timeline
Head – Admin & Operations
Unacademy Office Center
03.2023 - Current
Assistant Branch Manager – Operations
Aakash Educational Services Ltd.
02.2021 - 03.2023
Senior Executive – Operations
Aakash Educational Services Ltd.
07.2020 - 01.2021
Executive – Operations
Aakash Educational Services Ltd.
10.2016 - 06.2020
Purchase Head
ENVA Organics (Crisil Rated Firm)
12.2013 - 10.2016
Shipping Consultant
PepsiCo India Holdings Pvt Ltd
02.2013 - 11.2013
Equity Dealer
Aditya Birla Money Ltd
11.2011 - 02.2013
B. Com. -
C.S.J.M. University
Intermediate -
U.P. Board
Matriculation -
U.P. Board
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