Shivam Shikhar

• Analyzed problematic areas to provide recommendations and solutions.
• Collaborated with teams to define, strategize and implement marketing and web strategies.
• Improved performance, hiring practices and management systems to facilitate success of client's organization.
• Automated system e-commerce features to improve client sales using PLSQL and developed API's.
• Collaborated with stakeholders to identify business needs and data sources.
• Analyzed data to identify root causes of problems and recommend corrective actions.
• Identified, analyzed and interpreted trends or patterns in complex data sets.
• Managed multiple deadlines across several businesses to meet dynamic needs of multiple clients.

Microsoft Unified Support Pricing (February 2020 - August 2022)

• Responsible for developing/Creating Stored Procedures and functions using SQL & PL/SQL. · Worked as a Developer for C# for creating various APIs.
• Performed competitor data analysis to identify new growth and expansion of business. · Resource planning and deployment.
• Created dashboards to monitor and track key performance indicators.
• Improved business direction by prioritizing customers and implementing changes based on collected feedback.

Travel Away (October 2020 - January 2021)

Holiday Package Booking site

• Booking website using Full stack Dot Net Technologies.
• Worked on User stories and Enhancement such as sort, search data in Grid of Holiday Packages.