Summary
Overview
Work History
Education
Skills
Timeline
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Shivam Singh

Merchandise Manager
New Delhi,India

Summary

Innovative and driven Merchandise Manager with a keen eye for data
driven actions to maximize product sales and overseeing merchandise
trends. Successful in managing inventory to provide detailed data for
well-rounded buying selections sought by customers. Constantly
unlearning and curiously learning new things to stay relevant and
upbeat.

Overview

3
3
years of professional experience
4
4
years of post-secondary education

Work History

Merchandise Manager

H&M
New Delhi, Delhi
09.2021 - Current
  • Set sales quotas, established performance expectations on the basis of last year performance, current selling and assortment/ global belief.
  • Ensuring a strong concept strategy to drive sales net growth that is aligned with my quantified goals for the year.
  • Setting buying Quantities according to the trends, local and global belief.
  • Setting the optimum price point for focused categories.
  • Ensuring optimum balance of stock between store and DC.
  • Setting the allocation strategy for all stores to drive maximum impact.
  • Sale planning to ensure correct discounting on the relevant products to optimize stock freshness.
  • Regular Pan-India store visits to optimize the commerciality level and coaching store teams.
  • As Merchandiser for Menswear increased the SOB for Menswear Category by 2% and currently the highest contributing individual concept.
  • Increased overall performance for Menswear by 30% with 25% less stock.
  • Curated local campaigns in line with the demand of customers.
  • Collaborating with local production team to increase make in india products and buying share.
  • Strong focus on sustainability and curating local collection around it.
  • Coordinating and providing frame work to different stake holders like marketing and visual team for best possible exposer for the concept.

Store Manager

H&M
Raipur, Chattisgarh
07.2019 - 08.2021
  • Coached sales associates in product specifications, selling techniques, significantly increasing customer satisfaction ratings and overall financial performance.
  • Ensured succession planning by focusing on the development and growth of team members.
  • Launched Loyalty Program and ensured highest share of receipt in
    the country.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Drove store goals like conversion, pieces per receipt, average
    purchase etc successfully with stellar KPIs throughout the
    pandemic.
  • Increased the profitability of the store by reducing the overall
    expenses.
  • Meeting and exceeding all Audit related goals.
  • First store to receive Champ Store award for all round highest
    achiever in all the KPI matrix.

Education

MBA - Marketing

IMT Ghaziabad
Ghaziabad
06.2017 - 03.2019

BBA - Marketing

Amity Business School
Kolkata
08.2014 - 04.2017

Skills

Merchandising

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Timeline

Merchandise Manager

H&M
09.2021 - Current

Store Manager

H&M
07.2019 - 08.2021

MBA - Marketing

IMT Ghaziabad
06.2017 - 03.2019

BBA - Marketing

Amity Business School
08.2014 - 04.2017

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Shivam SinghMerchandise Manager