SHIVAM SINGH
Sales Leader
Mumbai
Summary
Professional sales leader with strong record of driving revenue growth and expanding market presence. Skilled in strategic planning, team leadership, and customer relationship management. Known for adaptability in dynamic environments and delivering consistent results. Proficient in leveraging data-driven insights and collaborative approaches to exceed targets.
Overview
12
12
years of professional experience
3
3
Languages
7881
7881
years of post-secondary education
Work History
Regional Sales Director
Elite Elevators
09.2024 - Current
- ● Managed end to end large scale projects for luxurious residential builders across India like Prestige Kalpataru, J.Kumar construction, Raheja Properties, Rolex, Jewelex Groups, also dealing with top architects, builders and also with ultra HNI clients both for individual and bulk closures.
- ● Lead and manage sales operations across Maharashtra ensuring optimal strategy development, implementation, and performance monitoring.
- ● Directly manage a team of Regional Managers and Business Development Managers, providing strategic guidance and operational support to drive regional sales performance and team efficiency.
- ● Collaborate with the Business Development Manager and their team to identify new growth opportunities, leveraging innovative solutions like home elevator technology to expand market share and revenue streams.
- ● Set and monitor monthly sales targets with a focus on achieving and exceeding a ₹2.5 crore monthly revenue goal.
- ● Develop and execute strategic sales plans aimed at maximizing revenue generation, enhancing market penetration, and driving sustainable growth.
- ● Monitor market trends and competitor activities to adapt strategies and identify untapped opportunities.
- ● Build and maintain strong relationships with key clients and stakeholders, ensuring high levels of customer satisfaction, loyalty, and long-term partnerships.
- ● Analyze sales performance metrics regularly and provide actionable insights for continuous improvement and informed decision-making.
- ● Prepare and deliver comprehensive sales reports and forecasts to senior leadership to aid strategic planning.
- ● Provide strong leadership and mentorship to the sales team, fostering a high-performance culture focused on continuous learning and development.
- ● Conduct regular training sessions and workshops to upskill the team and enhance sales effectiveness.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
Zonal Head
Allen Career Institute
04.2023 - 08.2024
- • Built and led the field sales team.
- • Generated 1.5 Lakh qualified leads, 12K App Sign-ups, and reached 105 colleges.
- • Created Student Ambassador Channel in 65+ colleges.
- • Prepared GTM Strategy and End to End revenue generation process.
- • Establishing & maintaining relationships with college admin & student committee for B2B program.
- • Improved user experience by sharing insights with the engineering team which includes CTO and Product Head.
- • Analyzed and measured the efficacy of team reporting directly to me.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Senior Manager
Testbook Education Pvt. Ltd
03.2022 - 03.2023
- • Led a team of 8 team leaders & 100+ direct and indirect reportees comprising sales, training, quality and operations to drive revenue, traction channels, content management across 4 test prep categories.
- • Increased sales revenue from 2.5 cr ARR to 10 cr ARR by setting up different sub categories and sales verticals such as new learner acquisitions, high intent based activities and dual touch point
- • Grew category revenue with content management.
- • Supervised the planning and development and adoption of sales CRM, designed workflow automation to increase user efficiency by 25%
- • Designed and supervised sales related KPI dashboards on tableau to monitor performance and chart out action plans
- • On-boarded new BPOs on Fixed plus variable model to reduce sales expense by 50%
Business Development Manager
Think & Learn Pvt Ltd (Byjus)
10.2018 - 03.2022
- As BDM:
- ▪Ensure smooth and holistic working conditions in the team, providing guidance to associates about various issues, wherever necessary.
- ▪ Helping my team in on the spot closing of sales on the other hand helping the clients with the financial procedures.
- ▪ Helping in retention of clients for 15 days from the day of arrival of product.
- ▪ Helping in taking counselling/ demo session, focuses upon telling importance of product, creating need and urgency for on spot conversion of deal.
- ▪ To do one to one meetings with each and every employee in the team to achieve weekly and monthly targets.
- ▪ Assist the senior manager during numerous marketing campaigns, zeroing in on prospects from the lead dump generated during those campaigns.
- ▪ Brainstorming and improving calling pitch of new recruits; providing them with insights for the same.
- ▪ Coordinate with the manager and the senior manager during lead allocation as well as lead generation
- ▪ Help take out and convert follow ups for every associate.
- ▪ Monitor and ensure that the order punching/revenue punching process is complete before the deadline by the end of the revenue cycle.
- As BDA
- ▪ Going on conduction on Saturday, Sunday as well as on Monday to meet 8-9 prospect clients in a week (Direct Sales).
- ▪ On the spot closing of sales and Helping the clients with the financial procedures.
- ▪ Helping in retention of clients for 15 days from the day of arrival of Product.
- ▪ Doing counselling session, focuses upon telling importance of product, creating need and urgency for on spot conversion of deal.
- ▪ To do meetings and achieve Weekly and monthly targets.
- ▪ To forward Performa Invoices, Quotations with other related Information to Buyers & follow up for Pending Payments.
- ▪ To ensure that Communication with the Buyers related to their Technical Queries / Documentation requirements/Sample & shipment Dispatches, etc. is sent by the BD
Event Manager
Blue Avenue Media
05.2013 - 07.2017
- Managed administrative logistics of events planning, event booking, and event promotions.
- Developed marketing materials and promotional campaigns to maximize event attendance and visibility.
- Recruited trained, and managed teams of volunteers to assist with event operations and logistics.
- Ensured smooth transitions between program elements at live events through effective stage management techniques.
- Coordinated florists, photographers, and musicians for events.
Education
Senior Secondary - Science, Mathematics
Army Public School
Lucknow, UPGraduation in Commerce - Business Management, Accounting, Entrepreneurship
Lucknow University
Lucknow, UPPost-Graduation in Commerce - Financial And Cost Accounting
Lucknow University
Lucknow, UPMasters And Specialisation in Sales & Marketing - Business Development
Sharda University
Noida, UPSkills
Customer Service
Timeline
Regional Sales Director
Elite Elevators
09.2024 - Current
Zonal Head
Allen Career Institute
04.2023 - 08.2024
Senior Manager
Testbook Education Pvt. Ltd
03.2022 - 03.2023
Business Development Manager
Think & Learn Pvt Ltd (Byjus)
10.2018 - 03.2022
Event Manager
Blue Avenue Media
05.2013 - 07.2017
Senior Secondary - Science, Mathematics
Army Public School
Graduation in Commerce - Business Management, Accounting, Entrepreneurship
Lucknow University
Post-Graduation in Commerce - Financial And Cost Accounting
Lucknow University
Masters And Specialisation in Sales & Marketing - Business Development
Sharda University
Languages
English
Hindi
Bhojpuri
Marathi
Intermediate (B1)
Punjabi
Intermediate (B1)
Awards
- Highest Ticket size achieved & Employee of the Month (UP) - Byjus
- Highest Revenue Achieved in Aug, Sep, and Oct cycle in Testbook.
- Highest admissions taken in series section of newly launched Allen Next PG programme.
Reports
- Service Level Agreement (SLA)
- Agent Login Adherence
- Agent Breaks
- Agent productivity reports
- Customer Feedback Reports
- CDR Report
- Abandoned Call Rates
- Disposition Summary Report
- Campaign Productivity Report
- Skill Productivity Reports
- Agent Breaks Report
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