SHIVAM SINGH
E-commerce Manager
Laxmi Nagar,Delhi
Summary
Senior E-commerce Executive managing 200+ product listings per month across marketplace operations on Amazon Seller Central, Flipkart Seller Hub, Meesho Supplier Panel, and Myntra Partner Panel. Oversees inventory updates, pricing, order processing for 1000-2000 marketplace orders per day, and campaign setup for 5–8 campaigns per month to keep sales channels active and compliant. Coordinates with logistics, design, accounts, and platform teams to support catalog management, account health, and customer issue resolution.
Overview
4
4
years of professional experience
Work History
E-commerce Marketplace
E-commerce Manager
New Delhi
01.2023 - Current
- Experienced in handling end-to-end operations on leading Indian e-commerce platforms including Amazon, Flipkart, Meesho, and Myntra. Skilled in managing seller panels, listing products, optimizing content, processing orders, and resolving customer issues to improve sales performance and customer satisfaction.
- KEY RESPONSIBILITIES:
- Amazon Seller Central / Flipkart Seller Hub / Meesho Supplier Panel / Myntra Partner Panel
- Created and optimized product listings, including bulk uploading of SKUs with images, descriptions, and keywords to enhance visibility and sales potential.
- Inventory & pricing management: Regular updates, stock monitoring, and pricing strategies.
- Managed order processing, invoicing, and packaging, coordinating with logistics partners to ensure timely fulfillment and customer satisfaction.
- Catalog management: Handling A+ content, variant management, and compliance with platform guidelines.
- Promotion & campaign management: Setting up sponsored ads (Amazon PPC, Flipkart ads), deals, and discounts.
- Performance tracking: Monitoring dashboard KPIs such as return rate, late dispatch rate, and ratings.
- Dispute resolution: Handling claims, returns, and negative feedback to maintain high seller ratings.
- Generated and analyzed reports on sales, returns, and advertisement performance to inform strategic decisions and enhance marketplace effectiveness.
- Coordination: Liaising with platform account managers and internal teams (inventory, accounts, design).
Senior E-commerce Executive
The Gift Factory
New Delhi, India
06.2024 - 12.2025
- Senior E-commerce Executive , The Gift Factory Jun 2024 to Dec 2025
- Gifting Product (Gift Wish )
Senior E-commerce Executive
Good Earth Science
New Delhi
01.2023 - 04.2024
- Senior E-commerce Executive , Good Earth Science Jan 2023 to Apr 2024
- Car Cleaning Product (AUTO COSMIC)
Senior E-commerce Executive
EXCEL VENTURES
Noida, India
02.2026 - Current
- Oversaw e-commerce strategy and operations for multiple brands, including Amazon Basics and Sattva.
- Managed product lines in bean bags, lifestyle accessories, and corporate gifting categories.
- Brand (Amazon Basic, Sattva, Solimo, Star, Homeso )
Education
MBA - Accounting And Finance
Noida International University
Greater Noida, India 04.2001 -
B.COM - ACCOUNTING & FINANCE
LALIT NARAYAN MITHILA UNIVERSITY DARBHANGA
DARBHANGA 04.2001 -
12TH - COMMERCE (ACCOUNTING)
BIHAR SCHOOL EXAMINATION BOARD PATNA
PATNA05-2021
10TH -
BIHAR SCHOOL EXAMINATION BOARD PATNA
PATNA04-2019
Skills
- Product listings
- Inventory accuracy
- Order management
- Sponsored ads
- Marketplace compliance
- A content
- Sales reporting
- Competitor analysis
- Campaign management
- Seller account management
Timeline
Senior E-commerce Executive
EXCEL VENTURES
02.2026 - Current
Senior E-commerce Executive
The Gift Factory
06.2024 - 12.2025
E-commerce Marketplace
E-commerce Manager
01.2023 - Current
Senior E-commerce Executive
Good Earth Science
01.2023 - 04.2024
MBA - Accounting And Finance
Noida International University
04.2001 -
B.COM - ACCOUNTING & FINANCE
LALIT NARAYAN MITHILA UNIVERSITY DARBHANGA
04.2001 -
12TH - COMMERCE (ACCOUNTING)
BIHAR SCHOOL EXAMINATION BOARD PATNA
10TH -
BIHAR SCHOOL EXAMINATION BOARD PATNA