Shivam Srivastava
Gonda
Summary
Accomplished System Administrator with a strong background in Veeam Backup & Replication solutions at WCS India. Demonstrates expertise in enhancing system reliability and performance while effectively mentoring junior engineers. Skilled in cloud deployment and disaster recovery, consistently delivering exceptional service and technical support across various environments. Committed to driving continuous improvement in IT infrastructure.
Overview
6
6
years of professional experience
Work History
System Administrator
WCS India
01.2025 - Current
- Working with one of the world’s largest hotel chains as a client through WCS India.
- Part of the Solution Deployment Team responsible for implementing Veeam Backup & Replication solutions across global sites.
- Coordinate with international teams to ensure smooth and compliant data backup deployments.
- Troubleshoot and resolve complex backup issues escalated by the L1 support team.
- Maintain system reliability and performance across diverse environments.
System Engineer
Proval Technologies Pvt Ltd.
06.2022 - 01.2025
- Designed and implemented customized backup solutions using Veeam, Acronis, MSP360, Unitrends, Axcient, and Datto.
- Collaborated with cross-functional teams to troubleshoot and resolve technical issues.
- Maintained documentation to meet industry standards and best practices.
- Provided mentorship and training to junior engineers.
- Managed cloud-based backup solutions integrating AWS S3 and Wasabi.
Backup Engineer
Ace Data Devices
Gurugram
05.2019 - 05.2022
- Managed all backup, storage, and recovery processes ensuring optimal performance.
- Implemented infrastructure improvements for performance optimization.
- Handled high availability failovers and disaster recovery events.
- Managed AWS cloud environments including EC2, S3, and Glacier.
Education
Bachelor of Technology - Mechanical Engineering
DR KN Modi University
01.2018
12th Grade -
Rosewood Inter College
Gonda01.2014
10th Grade -
Saraswati Vidya Mandir
Gonda01.2012
Skills
- Backup & Storage Management
- Cloud Deployment
- Service Delivery & Technical Support
- Disaster Recovery & Restoration
- Quality & Process Improvement
- Project Transition
- Backup Technology: Veeam
- Backup Technology: Acronis
- Backup Technology: MSP360
- Backup Technology: Unitrends
- Backup Technology: Axcient
- Backup Technology: Datto
- Backup Technology: Asigra
- Operating Systems: Windows
- Operating Systems: Linux
- Cloud Services: AWS S3
- Cloud Services: Wasabi Bucket
- Tools: Microsoft Office Suite
- Tools: ConnectWise Manage
- Tools: Autotask
- Tools: Salesforce
- Tools: Zendesk
Languages
- English
- Hindi
Personal Information
Date of Birth: 07/18/98
Timeline
System Administrator
WCS India
01.2025 - Current
System Engineer
Proval Technologies Pvt Ltd.
06.2022 - 01.2025
Backup Engineer
Ace Data Devices
05.2019 - 05.2022
Bachelor of Technology - Mechanical Engineering
DR KN Modi University
12th Grade -
Rosewood Inter College
10th Grade -
Saraswati Vidya Mandir
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