Shivam Suri

• Tracked weekly sales in order to provide corrective action planning reports.
  
• Tracked sales calls in the database for relationship management.
  
• Identified and pursued important business possibilities to generate additional revenue for the organization and enhance bottom-line profit by improving revenue per lead and ARPU.
  
• Created new ideas, contracts, and procedures in order to attract additional clients and streamline work operations.
  
• Managing a team of 33 telephone members
  
• Tele-training Callers refer to several university courses for pitching and engaging with parents and students for admissions.
  
• Monitoring of audit calls.
  
• Developed content for websites and social media channels to increase brand visibility.

• Plan & execute performance marketing campaigns across various channels - Google Ads.
  
• Lead online and social media marketing especially App Downloads, engagement campaigns along with search, display, remarketing, Google AdWords, Paid campaigns and other aspects of online marketing.
  
• Designing experiments to improve the overall contribution of digital marketing towards business in a profitable manner.
  
• Monitor and keep track of important funnels and events in Marketing automation setup.
  
• Responsible for end to end campaign management - planning, monitoring, optimization & reporting.

• Tracked weekly sales to develop corrective action planning reports
• Tracked sales calls in database for relationship management
• Identified and pursued valuable business opportunities to generate new organization revenue and improve bottom line profit by increasing the Revenue Per Lead and ARPU
• Developed new proposals, contracts and procedures to draw in more clients and streamline work operations
• Team Handling of 45 Tele Calling Members
• Training to Tele Callers regards to various courses in University for pitching and communicating with parents and students for admissions
• Snooping of calls for auditing
• Handling 7 outreach teams for admissions
• Produced content for websites and social media channels to enhance brand visibility.

• Proactively cold-called 200+ clients per day, using scripts to promote
• IIT, NEET, UPSC, CAT, GATE, NTA-UGC NET increase sales and develop company awareness
• Established long-lasting customer relationships by regularly updating existing customers with the latest sales, promotions and loyalty scheme deals
• Doing 4+ hour talk time per day
• Highest revenue achievement in a single day 2.75 lakh on every mission Wednesday
• Total revenue achievement 1.04 Cr
• Total number of sales ticket achievements 541
• Percentage achievement revenue 103% through out the year.

• Maintained a high standard of ethics and conduct for sound banking operations and business success.
• Built and maintained existing customer relationships, acting as a trusted advisor regarding a variety of banking activities.
  
• Assessed customer insurance needs through in-depth analysis and consultative sales approach.
  
• Presented and clearly explained insurance policy options based on clients needs and goals.
  
• Handling 8 Canara Bank Branches for Insurance Sales.
  
• Total Revenue achievement 48 lakh.
  
• Highest Ticket Size of 5 Lakh one shot payment.

• Cold and warm called 150 new and existing accounts per day.
  
• Doing Talk Time 3 hours per day.
  
• Provided face-to-face counseling sessions , jointly evaluating their needs and utilizing to achieve desired outcome.
  
• Exceeded targeted sales goals by 80% through proactive outreach.
  
• Made high volume of sales calls per day exceeding company outbound call targets.
  
• Contributed 18 lakh revenue.
  
• Listened actively to customers, responding appropriately to show interest and understanding.

GPA: 65