Shivam Thakur
Mandi
Summary
Dynamic professional with a proven track record in OEM sales at Hafele India Pvt Ltd, successfully managing 115 accounts and acquiring 29 new ones. Skilled in market research and cross-functional collaboration, leveraging expertise in SQL and customer relationship management to drive product success and enhance customer satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Management Trainee- OEM Sales
Hafele India Pvt Ltd
Delhi
06.2024 - 06.2025
- Company Overview: A leading company in the hardware and fittings industry.
- Managed the OEM sales in the assigned territory, having 10 primary and 105 secondary accounts, and also added 29 new accounts.
- I also took care of the training and technical queries of the customers in the territory, apart from sales.
- Worked with cross-functional teams, including product management, training, technical, and cross-vertical teams, and helped in the new product launch.
Product Management Intern
Ghrix Technologies Pvt Ltd
Chandigarh
06.2023 - 07.2023
- Collaborated with cross-functional teams, including design and engineering, to develop and refine product features.
- Supported the creation of user stories, feature prioritization, and product roadmap development.
- Assisted in market research and analysis to identify customer needs and preferences.
Education
MBA - Product Management and Business Analytics
Lovely Professional University
Phagwara, IN06.2024
Bachelor of Science -
DAV College
Jalandhar, IN08.2021
Skills
- Microsoft Office
- Microsoft Power BI
- Machine learning
- SQL
- Tableau
- Market research
- Product management
- Cross-functional collaboration
- Customer relationship management (CRM)
Certification
Database structures with MySQL, Meta 01/2024
- Has gained a foundational understanding of databases and SQL, and learned about how to design, create, and manage databases using MySQL
Data visualization through Power BI and Tableau, Lovely Professional University 07/2023
- Mastered the skill of creating impactful visual representations from data, enhancing the ability to communicate insights effectively
Advance Excel, Grant Thornton Bharat 04/2023
- Skilled in advanced Microsoft Excel functions, including complex formulas, data analysis, pivot tables, and enhancing data management and analysis capabilities
Activities
- Part of the Acetech Exhibition and represented Hafele India Pvt. Ltd, 12/24
- Done research about the crop yield prediction with machine learning, 12/23
Timeline
Management Trainee- OEM Sales
Hafele India Pvt Ltd
06.2024 - 06.2025
Product Management Intern
Ghrix Technologies Pvt Ltd
06.2023 - 07.2023
MBA - Product Management and Business Analytics
Lovely Professional University
Bachelor of Science -
DAV College
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