SHIVAM TYAGI
New Delhi
Summary
Dynamic and results-driven professional with extensive expertise in client acquisition, lender and OEM relationship management, and loan disbursement growth within the Two wheeler finance sector. Skilled in leveraging API integrations and process optimization to streamline operations, enabling faster loan processing and significantly enhancing dealer and customer experiences. Committed to fostering collaborative partnerships and implementing innovative strategies to meet evolving industry demands.
Overview
8
8
years of professional experience
Work History
Deputy Manager
Rupyy by Cardekho
01.2024 - Current
- Identified and engaged potential clients (Lenders and OEMs), conducted meetings, and facilitated their onboarding and empanelment on the Rupyy/CarDekho platform.
- Monitored competitor activities and market trends to refine strategy and enhance the dealer experience.
- Enabled automated loan offer generation through integrated APIs, reducing turnaround time (TAT) for customer eligibility checks.
- Acted as the Single Point of Contact (SPOC) for lenders including Bajaj, HDBFS, IDFC, and OTO Capital, handling daily lead queries, escalations, and ensuring process alignment.
- Drove disbursement growth in collaboration with both OEMs and lenders.
Territory Sales Manager – Two Wheeler Loan
IDFC First Bank Limited
01.2022 - 12.2023
- Started new location for IDFC (Jodhpur,Ajmer)
- Empaneled Two Wheeler dealers in the location
- Transferred to Delhi NCR after 6 months
- Providing services to dealers and resolving their issues.
- Maintain high market share in comparison to competition.
- Increased sales month on month with maintaining various parameters like FTR, E Mandate, TAT, FST etc.
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company
12.2020 - 12.2021
- Handled Banca Insurance for ICICI.
- Convert leads provided by Bank.
- Attain monthly targets.
Customer Relationship Manager
Bandhan Bank Limited
02.2019 - 12.2019
- Serves customers by completing account transactions.
- Records transactions by logging cashier’s checks, traveler’s checks, and other special services; preparing currency transaction reports.
- Cross-sells bank products like Life Insurance, Health Insurance, Mutual Funds, CASA by answering inquiries, informing customers of new services and product promotions, ascertaining customers’ needs, and directing customers to a branch representative.
Intern
HDB Financial Services Ltd
02.2018 - 05.2018
- Project Undertaken: “Basic Requirement for loan Approval”
Education
MBA - Finance
ICFAI Business School
01.2019
BBA - Finance and Marketing
JIMS – IP University
01.2016
Skills
- Proficient in MS Office
- Data analysis expertise
- Effective communication
- Relationship building
Timeline
Deputy Manager
Rupyy by Cardekho
01.2024 - Current
Territory Sales Manager – Two Wheeler Loan
IDFC First Bank Limited
01.2022 - 12.2023
Associate Key Relationship Manager
ICICI Prudential Life Insurance Company
12.2020 - 12.2021
Customer Relationship Manager
Bandhan Bank Limited
02.2019 - 12.2019
Intern
HDB Financial Services Ltd
02.2018 - 05.2018
BBA - Finance and Marketing
JIMS – IP University
MBA - Finance
ICFAI Business School
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