SHIVAM UDAINIYA
Bengaluru
Summary
Dynamic Principal Engineer with extensive experience at DELL Technologies, excelling in data domain management and disaster recovery planning. Proven track record in optimizing backup infrastructures and leading complex troubleshooting efforts. Adept at incident management and mentoring teams, ensuring high-performance standards in mission-critical environments. Flexible hard worker ready to learn and contribute to team success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Principle Engineer – Data Domain Solutions
DELL Technologies
Bengaluru
02.2018 - Current
- Managed mission-critical backup infrastructure for enterprise clients in a 24x7 global support environment.
- Served as SME for Data Domain devices and management console, ensuring optimal performance.
- Led troubleshooting efforts for replication, filesystem, networking, FC protocol, and hardware issues.
- Configured and optimized DDBoost, NFS, CIFS, VTL, and DDBoost-over-FC protocols.
- Handled escalations of complex multi-layered issues across networking, fiber channel, and hardware.
- Integrated Data Domain with EMC Networker, Avamar, NetBackup, and third-party backup software.
- Conducted disaster recovery planning and executed hardware upgrades including drive replacements.
- Mentored new hires and delivered technical training sessions to enhance team skills.
Storage Deployment Engineer
TEKsystems India Pvt. Ltd.
Bengaluru
09.2017 - 01.2018
- Company Overview: Client: Hewlett Packard Enterprise
- Deployed and maintained 3PAR StoreServ (7K/8K/10K/20K) environments across multiple data centers.
- Administered RCIP, CPG, VV, and provisioning for Windows/UNIX/VMware hosts.
- Managed upgrades of 3PAR OS (3.2.1 to 3.3.1) and hardware components.
- Client: Hewlett Packard Enterprise
- Tools Used: Axeda, Salesforce, StoreFront.
Software Engineer – Enterprise Storage and Data Protection
Tech Mahindra
Bengaluru
07.2014 - 09.2017
- Company Overview: Client: Applied Materials
- Administered enterprise backup systems using EMC Networker, NetBackup, and AVAMAR.
- Managed FS, SQL, Oracle, DB2 backups/restorations; conducted periodic DR drills.
- Performed cross-platform backup migrations, server upgrades, tape handling, and infrastructure health checks.
- Led team operations, documentation (SOX, SOPs), and supported ITIL processes (incident, change, outage management).
- Client: Applied Materials
- Notable Projects: Backup migration from NetBackup and AVAMAR to Networker across multiple global DCs.
- Successful completion of DR tests and health checks in highly regulated environments.
Education
Bachelor of Technology - Information Technology
Gautam Buddha Technical University
Uttar Pradesh, India01.2012
Skills
- Data domain management
- Backup software expertise
- Protocol implementation
- Storage and replication
- Disaster recovery planning
- Incident and change management
- Escalation handling
- Operating systems administration
Certification
- ISMV3 Certified
- ITIL Internal Certification – IMS Academy
- CCNA Internal Certification – IMS Academy
Accomplishments
- Multiple performance recognitions at Dell and Tech Mahindra
- Awards: Delight Award, Hero Award, and Client Shoutouts
- Active contributor to team knowledge sharing and process improvements
<Enter your own>
Date of Birth: 25th July 1991
Languages
- English
- Hindi
Hobbies and Interests
- Cricket
- Gaming
- Movies
Timeline
Principle Engineer – Data Domain Solutions
DELL Technologies
02.2018 - Current
Storage Deployment Engineer
TEKsystems India Pvt. Ltd.
09.2017 - 01.2018
Software Engineer – Enterprise Storage and Data Protection
Tech Mahindra
07.2014 - 09.2017
Bachelor of Technology - Information Technology
Gautam Buddha Technical University
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