Strategic-thinking professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cost controls and S&OP. Motivated to learn, grow and excel in Supply chain.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Program Manager
Zomato
Gurgaon
05.2022 - Current
Oversaw 11 warehouses as part of central strategy team focused on Manpower and consumables cost optimization and process efficiency.
Cost planning and cost controls.
Product integration for payouts and efficiency tracking.
Defining SOPs and implementing pilots across warehouses.
Merchant Excellance
Zomato
Gurgaon
08.2018 - 04.2022
I was part of Restaurant content team dealing with the online ordering related issue such as updating online ordering menu, working on promotional ideas for merchant, updating charges and commission
Worked on Projects like O2 Gold, MSAT, Merchant self service.
Operation improvement, service delivery SOPs, stake holder management.
Increased customer satisfaction by resolving issues.
Managed team of employees, overseeing hiring, training and professional growth of employees.
Education
Higher Secondary Education (12th) -
C.B.S.E
10th - undefined
C.B.S.E
Bachelor of Science - Hospitality and Hotel Administration
IHM
Skills
Effective time managementundefined
Timeline
Assistant Program Manager
Zomato
05.2022 - Current
Merchant Excellance
Zomato
08.2018 - 04.2022
Higher Secondary Education (12th) -
C.B.S.E
10th - undefined
C.B.S.E
Bachelor of Science - Hospitality and Hotel Administration
IHM
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