Shivam Vashist
Supply Chain Management
Gurgaon
Summary
Strategic-thinking professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of cost controls and S&OP. Motivated to learn, grow and excel in Supply chain.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Assistant Program Manager
Zomato
Gurgaon
05.2022 - Current
- Oversaw 11 warehouses as part of central strategy team focused on Manpower and consumables cost optimization and process efficiency.
- Cost planning and cost controls.
- Product integration for payouts and efficiency tracking.
- Defining SOPs and implementing pilots across warehouses.
Merchant Excellance
Zomato
Gurgaon
08.2018 - 04.2022
- I was part of Restaurant content team dealing with the online ordering related issue such as updating online ordering menu, working on promotional ideas for merchant, updating charges and commission
- Worked on Projects like O2 Gold, MSAT, Merchant self service.
- Operation improvement, service delivery SOPs, stake holder management.
- Increased customer satisfaction by resolving issues.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
Education
Higher Secondary Education (12th) -
C.B.S.E
10th - undefined
C.B.S.E
Bachelor of Science - Hospitality and Hotel Administration
IHM
Skills
Effective time managementOperations management
Microsoft Excel
Good Knowledge of mySQLDashboarding - Google data studio
Timeline
Assistant Program Manager
Zomato
05.2022 - Current
Merchant Excellance
Zomato
08.2018 - 04.2022
Higher Secondary Education (12th) -
C.B.S.E
10th - undefined
C.B.S.E
Bachelor of Science - Hospitality and Hotel Administration
IHM