Shivam Virmani

Project Details : B2B and B2C based E-commerce(CRM) solutions module .

• B2B and B2C based E-commerce(CRM) solutions - Worked on various eCommerce based platform-Magento, Opencart, Akeneo(PIM) and Shopware.

• Mobile Apps for the e-Commerce platform - Android and iOS device-based apps solution for various e-Commerce platforms and customized apps for various other requirements.

• Product 360 View for Magento 2 - eCommerce Product 360 View enables you to helps to show your customers every side of a product and attract business owners to easily create their own eCommerce shop. BRD, SRS, UAT, Wireframe, User Manual

• Magento eCommerce Progressive Web App(PWA)- Magento eCommerce Progressive Web Application uses web compatibility and provides an application experience to the user. By using this feature, customers can do things like work on a low internet connection, load on the home screen, Social Sharing of Product, etc. BRD, SRS, UAT, Wireframe, User Manual

Responsibilities:

• Liaise with clients about product requirements.

• Act as a bridge between client and Dev team.

• Analyze client’s SRS docs & business requirements and prepare the technical workflow as per requirement.

• Discussion of product customization with the solution architect and technology development team

• Follow Agile development methodology for managing the project. • Manage daily tasks through the ERP system.

• Prepare complete technical user guides for products & marketing articles.

• Assign technical queries of clients related to the products to the concerned departments.

• Perform demo & Product testing in collaboration with the QA team & technology development team.

• Assisted data team with analysis of client's business operations to uncover areas of improvement and implement solutions to address future growth and requirements.
• Analyzed market, technology and industry to keep current on trends.
• Assisted departments and staff to improve client satisfaction.
• Gathered and documented requirements for projects.
• Identified errors and performed root cause analysis to determine core issues.
• Attended department meetings to report on findings and to brainstorm and share new ideas with other team members.
• Analyze client requirements and create SRS and wireframes for the same.

- Worked on technical part, Digital Marketing and Business Development.