Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Receptionist
Shivam Sharma

Shivam Sharma

Employee Screening Specialist
Vadodara,GJ

Summary

  • Resourceful Operations Executive with 5+ years of experience working in domestic and international positions. Hardworking professional leader skilled in both strategic planning and tactical execution. Talented at building collaborative partnerships and supporting employees in achieving professional success.
  • High-achieving individual with demonstrated skills in integrating operational strategies, building partnerships and developing new revenue streams. Skillfully manage KPIs and internal controls to monitor operational trends and devise forward-thinking solutions. Results-focused, flexible and resilient in resolving issues.

Overview

8
8
years of professional experience
2
2
Certifications
3
3
Languages

Work History

Employee Screening Specialist

Magnit Global Inc
05.2019 - Current
  • Assisted clients in meeting compliance requirements by providing accurate and timely verification results.
  • Prioritized workload efficiently, managing multiple cases simultaneously without compromising on quality or accuracy.
  • Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
  • Contributed to a positive work environment by actively participating in training sessions and sharing knowledge with team members.

Legal Analyst

American Infosource Business Solutions Private
08.2018 - 03.2019
  • Managed contract review process, resulting in reduced liability risks for the organization.
  • Served as a liaison between legal department and external counsel, facilitating effective communication on high-stakes matters.
  • Provided comprehensive support during mergers and acquisitions, ensuring smooth transition of assets and employees.
  • Evaluated proposed legislation for potential impacts on the organization''s operations, providing strategic guidance to leadership accordingly.

Customer Care Executive

Conneqt Business Solutions
11.2016 - 03.2018
  • Implemented feedback-driven improvements for an enhanced overall customer experience.
  • Managed a high volume of inbound calls, multitasking effectively to address diverse customer needs simultaneously.
  • Collaborated with cross-functional teams to address complex customer concerns and provide comprehensive solutions.
  • Leveraged strong interpersonal skills to establish rapport with clients quickly, building trust and enabling more effective problem solving.

Education

Bachelor of Commerce - Accounting And Finance

The Maharaja Sayajirao University of Baroda
Vadodara, India
05.2001 -

Higher Secondary Certificate - Commerce

Vidyut Board Vidhyalaya
Vadodara, India
05.2001 -

Skills

Process Planning

Certification

FCRA Basic Certificate

Interests

Reading History and Fiction

Playing Cricket

Brainstorming Chess

Timeline

FCRA Basic Certificate

10-2023

Excel: Managing and Analyzing Data

09-2023

Employee Screening Specialist

Magnit Global Inc
05.2019 - Current

Legal Analyst

American Infosource Business Solutions Private
08.2018 - 03.2019

Customer Care Executive

Conneqt Business Solutions
11.2016 - 03.2018

Bachelor of Commerce - Accounting And Finance

The Maharaja Sayajirao University of Baroda
05.2001 -

Higher Secondary Certificate - Commerce

Vidyut Board Vidhyalaya
05.2001 -

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Shivam SharmaEmployee Screening Specialist