Shivam Kumar Jha
Patna
Summary
Dedicated Account Executive promoting dynamic customer service, issue resolution and relationship building skills. Bilingual and effective at maximizing repeat business opportunities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Account Executive
PR Professionals Group
Patna
03.2023 - Current
- Developed and implemented public relations strategies to improve client visibility and brand recognition & managed the daily operations of all assigned social media accounts for Government Clients like Patna Metro (DMRC), Dept. of Industries, Govt. of Bihar, Paras Healthcare Group etc.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Currently managing IEC activities of Dept. of Education, Bihar.
Social Media Executive
AdGlobal 360 - Hakuhodo International
Patna
03.2022 - 03.2023
- Developed and implemented comprehensive social media strategies to increase brand awareness, engagement, and web traffic for IPRD (Information & Public Relations Department), Govt. of Bihar.
- Deputed to Dept. of Education, Bihar in order to handle all its official social media accounts & support IEC activities of the Dept.
- Coordinated with content writers and graphic designers to create compelling posts.
- Created engaging visuals for social media platforms such as Instagram, Facebook, Twitter, LinkedIn, YouTube.
- Compiled monthly reports on performance metrics of all social media channels.
Social Media Manager
D People Voice
Patna
01.2020 - 02.2022
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
Education
PG Diploma in Journalism -
Jamia Milia Islamia University
New Delhi, India08-2022
Bachelor of Mass Communication -
Patna College, Patna University
Patna, India09-2021
Skills
- Program Leadership
- Media Relations
- Community Outreach
- Speech Writing
- Internal Communications
- Campaign Planning & Management
- Content Development
- Graphic and Media Design
Affiliations
- A Passionate Musician
- Adventurous Sports
- Writing
- Travelling
Accomplishments
- Received appreciation on performing well in District-level athletics competition.
- Several awards & certificates in Music (Guitar & Vocals).
- Appreciation by bureaucrats for managing government projects (PR & Promotional Projects).
Certification
- 2 months training certificate from DD News, New Delhi in Journalism.
- 12 months Advanced Diploma in Computer Applications.
Languages
Maithili
First Language
Hindi
Beginner
A1
English
Beginner
A1
Timeline
Account Executive
PR Professionals Group
03.2023 - Current
Social Media Executive
AdGlobal 360 - Hakuhodo International
03.2022 - 03.2023
Social Media Manager
D People Voice
01.2020 - 02.2022
PG Diploma in Journalism -
Jamia Milia Islamia University
Bachelor of Mass Communication -
Patna College, Patna University
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