Summary
Overview
Work history
Education
Skills
Languages
Accomplishments
Timeline
Generic

SHIVAN G

DAVANAGERE,INDIA

Summary

Customer-orientated, strategic-thinking sales professional with over 12 years of experience in facilitating relationships, developing partnerships, maintaining top accounts and amplifying profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, introducing products, implementing pricing models, inventory control and projections, vendor relations, territory development and revealing customer needs to deliver solutions. Tactical team builder seeking to leverage background into senior Medical Business Associates role with dynamic organisation.

Overview

12
12
years of professional experience

Work history

MEDICAL BUSINESS ASSOCIATE

GLAXOSMITHKLINE PHARMACEUTICAL LTD
Davanagere, India
01.2013 - 12.2023
  • Presented new product lines to key medical and healthcare professionals.
  • Evaluated sales performance to determine progress.
  • Reviewed competitor performance and adapted sales strategy accordingly.
  • Improved sales data by adapting resource distribution strategies to increase effectiveness.
  • Exceeded sales targets through consistent customer engagement.
  • Tracked industry trends to identify emerging patient needs and opportunities.
  • Handled customer queries and complaints using analytical and diplomatic approach.
  • Managed customer expectations throughout sales processes for exceptional satisfaction ratings.
  • Generate reports on sales, providing relevant information to track sales progress and inform future strategies.
  • Set up appointments with potential and current customers to discuss new products and services.
  • Used regional knowledge to maximise territory area sales potential.
  • Developed new business by networking with valuable customers.
  • Grew sales region through targeted lead research and conversion.

MEDICAL REPRESENTATIVE

MEDLEY PHARMACEUTICAL COMPANY
Davanagere, India
02.2012 - 12.2012
  • Converted warm leads into sales within target timeframes.
  • Cultivated positive new relationships with prospective customers across varied communication channels.
  • Increased revenue by acquiring new customers and determining needs to offer relevant products.
  • Identified and secured new sales opportunities to consistently achieve performance targets.

Education

Bachelor of Science - PHYSICS, MATHEMATICS & COMPUTER SCIENCE

DRM SCIENCE COLLEGE
Davanagere, Karnataka
06/2006 - 03/2009

Skills

  • Geographical call plans
  • Objection handling
  • Customer journey mapping
  • Karnataka market knowledge
  • Salesforce
  • Customer procurement
  • HubSpot Sales
  • Sales opportunity evaluation
  • Sales strategy development
  • Conflict resolution
  • Leadership and team building
  • Recruitment
  • Staff development
  • Employee development
  • Project development
  • Budget development
  • Coaching and mentoring

Languages

English
Fluent
Hindi
Intermediate
Kannada
Native
Telugu
Intermediate

Accomplishments

  • Excellence performance award for brands Fesovit, Calpol T, Cetzine A, and Actibase 2013.
  • Excellence in Execution of Glaxo Nutrition Campaign-2 2013.
  • Excellence in Execution of Dentist Day campaign in 2014.
  • Excellence in Execution of GERD awareness week campaign in 2014
  • Excellence in Execution of LPR awareness week campaign in 2015
  • Global Employee Recognition award got regards commitments towards learning and sharing your reflections with the regional team 100% on content preparation of slides and most importantly your delivery 2020.
  • Collaborated with team of 8 in development of SANKALPA.
  • Implemented INDIA INFECTION INDEX CUSTOMER LOGIN process, streamlining work and increasing efficiency 100% Got Global recognition Award 2023.
  • Supervised team responsible for executing well on projects, leading to 20% increased revenue.

Timeline

MEDICAL BUSINESS ASSOCIATE

GLAXOSMITHKLINE PHARMACEUTICAL LTD
01.2013 - 12.2023

MEDICAL REPRESENTATIVE

MEDLEY PHARMACEUTICAL COMPANY
02.2012 - 12.2012

Bachelor of Science - PHYSICS, MATHEMATICS & COMPUTER SCIENCE

DRM SCIENCE COLLEGE
06/2006 - 03/2009
SHIVAN G