Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shivanand Masne

Summary

Results-driven software expert with over 4 years of experience in designing and developing agentic and machine learning applications

Overview

4
4
years of professional experience
1
1
Certification

Work History

Machine Learning Engineer

Bruviti AI
Campbell
11.2024 - Current
  • Developed neural network and Generative AI-based Parts Prediction System within Bruviti AI Suite.
  • Automated workflows by designing Agentic Application for data pipelines and feedback systems.
  • Implemented custom MCP server for Jenkins automation, contributing to open-source community.
  • Designed and developed Agentic RAG system to query and extract complex PDF parts data.

SDE II

Al Yousuf Group
Abu Dhabi Emirate
03.2023 - 11.2024
  • Designed and developed Selenium-based automation system for IP phone migration from Huawei to Avaya.
  • Engineered chat connector for Avaya Cloud (AXP) to facilitate secure, real-time communication between customers and agents.
  • Created CMS real-time connector for efficient raw data collection from communication manager and CMS systems.

SDE I

Nextbridge IT Solutions Pvt Ltd
Pune
09.2021 - 08.2022
  • Designed and implemented Computer Telephone Integration (CTI) Web Interface Tool, increasing agent efficiency by 25%.
  • Led IVR development and provided production support to enhance system reliability.
  • Developed Screen Recorder Widget for agent monitoring and reporting.
  • Created Screen Pop-up for agents to improve call handling and understand customer journeys.

Education

Bachelor of Engineering - BE - Electronics and telecommunication

Savitribai Phule Pune University
08.2021

Skills

Python || TensorFlow || Neural networks || pandas || Google Cloud Platform || AWS || Docker || Rest API || JSON || JavaScript || NodeJS || MongoDB || Redis || RabbitMq || WebSockets || Postman || Selenium || Git-bash || Linux || Java || C++ || C# || .NET 6 || HTML || CSS || AngularJS || MS-SQL || Soap || IVR || Avaya CaaS || Tomcat || IIS server

Certification

  • Programming Foundations: APIs and Web Services
  • Python Data Structures: Stacks, Queues, and Deques
  • Python Data Structures: Linked Lists
  • LLM Foundations: Vector Databases for Caching and Retrieval Augmented Generation (RAG)
  • Pandas Essential Training

Timeline

Machine Learning Engineer

Bruviti AI
11.2024 - Current

SDE II

Al Yousuf Group
03.2023 - 11.2024

SDE I

Nextbridge IT Solutions Pvt Ltd
09.2021 - 08.2022

Bachelor of Engineering - BE - Electronics and telecommunication

Savitribai Phule Pune University
Shivanand Masne