Summary
Overview
Work History
Education
Skills
Languages
References
Work Availability
Work Preference
Timeline
BusinessAnalyst
Shivangee Singh

Shivangee Singh

Reading

Summary

Versatile and dynamic, adept at blending analytical prowess with interpersonal finesse. Excelled at FatFace by transforming customer experiences and smashing sales targets, leveraging strengths in MS Excel and brand awareness. Proven track record in both retail and payroll positions, showcasing exceptional problem-solving skills and a passion for fashion and finance.

Overview

2
2
years of professional experience

Work History

Retail Sales Assistant

Fatface
Reading
09.2024 - Current
  • Curated an inviting store atmosphere by blending exceptional customer service with an eye for fashion, ensuring every shopper felt inspired and confident in their style choices.
  • Acted as a brand ambassador, passionately sharing the FatFace story and values to build genuine connections with customers and foster loyalty.
  • Transformed customer interactions into personalized experiences, offering tailored outfit recommendations and styling tips to elevate their wardrobes.
  • Orchestrated seamless stock management by efficiently unpacking deliveries, replenishing displays, and maintaining a visually captivating shop floor that aligned with the brand’s aesthetic.
  • Thrived in a fast-paced environment, confidently handling purchases, exchanges and inquiries at the till while ensuring a friendly and hassle-free checkout experience.
  • Proactively collaborated with team members to execute creative in-store promotions, enhance merchandising displays, and exceed sales targets.

Payroll Assistant

The Accounting Center
London
10.2023 - 02.2024
  • Manage large data sets of clients using tools such as Microsoft Excel and MS Office Suite.
  • Inputting and updating data associated with Payroll in the company Star Payroll Professional (IRIS) software.
  • Assisted clients in producing essential payroll documents, including payslips, P45s, P11Ds, and auto-enrollment (AE) communications.
  • Managed various pension schemes for clients, including Aviva, Nest, NOW, and People's Pension, while onboarding clients onto pension plans and resolving pension-related conflicts.
  • Coordinated with the Department of Work and Pensions, various council offices, and government bodies to effectively resolve clients' Attachment of Earnings Orders (AEOs) and Deduction from Earnings Orders (DEOs).

Retail Assistant

Primark
Bath
03.2023 - 09.2023
  • Handled new deliveries by receiving, unpacking, and verifying stock, ensuring all products were correctly priced and met the store's high standards.
  • Collaborated effectively with team members, demonstrating strong communication, organizational skills, and a passion for fashion to support a positive work environment.
  • Delivered exceptional customer service and operational support, assisting with sizes, styles, purchases, and returns to create a memorable shopping experience.
  • Maintained a visually appealing and well-organized shop floor and stockroom, ensuring shelves were fully stocked and fitting rooms were tidy.
  • Provided fast and efficient service at till points, processing customer queries, voids and returns with a friendly and professional demeanor.

Education

Msc - Management with Finance

University of Bath
Bath, United Kingdom
01.2024

Bachelors - Electrical and Electronics Engineering

Birla Institute of Technology, Mesra
Patna, India
08.2020

Skills

  • Power BI
  • WIX
  • Statisca
  • SQL
  • Python
  • MS Excel
  • MS Powerpoint
  • AutoCAD
  • LabView
  • Matlab
  • Simulink
  • IRIS Payroll
  • MS Outlook
  • Brand awareness
  • Processing payments
  • Point of sale systems
  • Styling advice
  • Returns processing
  • POS terminal operation
  • Cash handling
  • Product cross-selling
  • Store maintenance
  • Order management

Languages

English
First Language

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

InternshipGig WorkContract WorkPart TimeFull Time

Work Location

On-SiteRemoteHybrid

Important To Me

Career advancementTeam Building / Company Retreats

Timeline

Retail Sales Assistant

Fatface
09.2024 - Current

Payroll Assistant

The Accounting Center
10.2023 - 02.2024

Retail Assistant

Primark
03.2023 - 09.2023

Msc - Management with Finance

University of Bath

Bachelors - Electrical and Electronics Engineering

Birla Institute of Technology, Mesra

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Shivangee Singh