Shivangi Bhadouria
NEW DELHI
Summary
Results-driven and detail-oriented Administrative Manager and Front Desk Manager with over 8 years of experience overseeing office operations, streamlining administrative systems, and leading cross-functional teams to improve organizational efficiency. Proven expertise in managing budgets, coordinating executive support services, implementing policy, and ensuring compliance with company and regulatory standards. Adept at fostering a productive and organized workplace, with strong communication, problem-solving, and leadership skills. Committed to delivering high-quality support to senior management while optimizing workflow and resource allocation.
Overview
8
8
years of professional experience
Work History
Office Administrative Assistant
Uppal Brewers & Distillers Private Limited
03.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Safeguarded company information by maintaining strict confidentiality in handling sensitive documents and records.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Maintained inventory of office supplies and placed orders.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Performed research to collect and record industry data.
- Facilitated smooth onboarding processes for new vendors, providing clear guidelines on expectations and procedures for seamless integration into the supply chain network.
- Strengthened vendor relationships and enhanced revenue streams by applying business development opportunities.
- Negotiated complex vendor agreements and built relationships across multiple commodities.
Administrative Manager and Front Desk Manager
Best Agrolife Limited
09.2021 - 03.2025
- Oversee Office Operations
- Manage daily administrative functions to ensure smooth and efficient office operations.
- Team Supervision
- Lead and supervise administrative staff, including receptionists, office assistants, and clerical personnel.
- Policy Implementation
- Develop, implement, and enforce administrative policies and procedures to improve efficiency and compliance.
- Facility Management
- Coordinate maintenance, office supplies, workspace planning, and vendor relationships to support day-to-day business needs.
- Budget Management
- Monitor and manage department budgets, track expenditures, and optimize cost-saving opportunities.
- Document Management
- Ensure proper filing systems, data storage, and record-keeping in compliance with legal and organizational standards.
- Scheduling and Coordination
- Manage executive calendars, schedule meetings, and organize travel arrangements and event planning.
- HR Support
- Assist with recruitment processes, onboarding, employee records, and performance evaluations in collaboration with HR.
- Compliance and Risk Management
- Ensure administrative practices comply with health, safety, and legal regulations.
- Reporting and Analysis
- Prepare and present reports on office activities, resource usage, and operational efficiency for senior management.
Admin and Front Desk Manager
ASC Consulting Private Limited
07.2018 - 08.2021
- Greet and Welcome Visitors
- Receive guests warmly and professionally, creating a positive first impression of the organization.
- Answer and Direct Calls
- Manage incoming phone calls promptly and direct them to the appropriate personnel or department.
- Manage Front Office Operations
- Oversee daily front desk tasks including receiving deliveries, managing mail, and maintaining visitor logs.
- Handle Inquiries
- Respond to customer and visitor inquiries in person, via phone, or email in a courteous and efficient manner.
- Appointment Scheduling
- Schedule and confirm appointments, meetings, and conference room bookings.
- Maintain Office Security
- Enforce visitor sign-in procedures and issue visitor badges in line with company security protocols.
- Administrative Support
- Assist with basic clerical duties such as filing, photocopying, data entry, and correspondence.
- Monitor Reception Area
- Keep the reception area clean, organized, and stocked with necessary materials like brochures or forms.
- Coordinate with Internal Departments
- Liaise with other departments to relay messages, coordinate deliveries, and ensure smooth communication.
- Support Event Coordination
- Provide logistical support for internal meetings, staff gatherings, and guest visits.
Front Desk Executive
Avia Xpert Private Limited
02.2017 - 06.2018
- Greet Visitors and Clients
- Welcome guests professionally and ensure a positive first impression of the company.
- Answer and Route Phone Calls
- Operate the main telephone system, respond to inquiries, and direct calls to appropriate personnel.
- Manage Reception Area
- Keep the front desk and lobby area neat, organized, and welcoming at all times.
- Handle Incoming and Outgoing Mail
- Sort and distribute mail, manage courier services, and ensure timely delivery of correspondence.
- Schedule Appointments and Meetings
- Maintain calendars for staff or conference rooms, and schedule appointments when required.
Education
Master of Arts - History Hons
Indira Gandhi National Open University
New Delhi, India01-2018
Diploma - Aviation Hospitality And Travel Management
Frankfinn Institute of Airhostess Training
Rajouri Garden, Delhi01.2019
High School Diploma -
Sarvodaya Kanya Vidhyalaya
Yamuna Vihar Delhi09-2015
Skills
- Budgeting Skills
- Vendor management
- Multitasking and Adaptability
- Negotiation Skills
- Contract Management
- Cost Analysis
- Inventory management
- Reception management
- Office supply management
- Calendar management
- Travel coordination
- Travel arrangements
- Expense tracking
- Vendor engagement
- Records administration
- Records management
- Purchase orders organization
Languages
English
Hindi
Personal Information
Title: Administrative Manager and Front Desk Manager
Timeline
Office Administrative Assistant
Uppal Brewers & Distillers Private Limited
03.2025 - Current
Administrative Manager and Front Desk Manager
Best Agrolife Limited
09.2021 - 03.2025
Admin and Front Desk Manager
ASC Consulting Private Limited
07.2018 - 08.2021
Front Desk Executive
Avia Xpert Private Limited
02.2017 - 06.2018
Master of Arts - History Hons
Indira Gandhi National Open University
Diploma - Aviation Hospitality And Travel Management
Frankfinn Institute of Airhostess Training
High School Diploma -
Sarvodaya Kanya Vidhyalaya
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