Shivangi Chaudhari
New Delhi
Summary
Product Sales Manager with extensive experience at Indusind Bank, specializing in client relationship management and sales strategy. Demonstrated ability to drive revenue growth through effective lead generation and collaboration across teams. Proficient in payment solutions and CRM tools, enhancing overall business performance. Recognized for strong negotiation and leadership skills, contributing to increased sales outcomes.
Overview
8
8
years of professional experience
Work History
Product Sales Manager -Transaction Banking Group
Indusind Bank
New Delhi
05.2023 - Current
- Managed a diverse corporate portfolio, including NBFCs, PSUs, fintechs, and startups, to drive sales growth.
- Maintained long-term client relationships, serving as primary point of contact for sales services.
- Identified business opportunities for payment and collection solutions, ensuring timely lead closure.
- Collaborated with cross-functional teams for user support onboarding and product initiatives.
- Established 360-degree partnerships, delivering excellent ROI for corporate clients.
- Upsold services to enhance business from established and new corporate relationships.
- Utilized CRM tools for tracking sales activities, pipeline management, and revenue forecasting.
- Generated comprehensive sales reports to provide updates on performance metrics.
- Working closely with management to share ideas, feedback, and results for better conversion.
- Driving awareness for the new product launch among corporates, and tracking usage to identify pain points.
- Coordinating with cross-functional teams for onboarding, user support, and new product initiatives.
Business Manager
NUPAY
GURGOAN
03.2022 - 04.2023
- Company Overview: Gurgoan.
- Identifying prospective clients, reaching out to key stakeholders, pursuing inbound leads, and generating outbound leads.
- Creating, owning, and a clear sales funnel.
- Owning accounts across their entire lifecycle.
- Lead nurturing, sales closure, implementation and go-live (along with the product team), customer success, feedback, and relationship management.
- Working closely with management on both the business and product sides.
- Keep a close update on industry trends, and provide feedback on the product.
- Managing the portfolio of India's top NBFCs and banks.
- Taking care of the CMS product: collection and payments side.
- Managing multiple sponsor banks, selling NACH, eSign, BBPS, account validation, etc., to bank clients and direct sales.
- Key takeaways: Developed an excellent working knowledge of industry trends and improvements in processes.
Business Banking Relationship Manager
Kotak Mahindra Bank Ltd
10.2021 - 03.2022
- Handling HNI clients, booking, and generating revenue from third-party products and trade income.
- Guiding and monitoring the performance of the team members to ensure efficiency in process operations and the meeting of individual and group targets.
- Providing full trade solutions to the organizations, which include 'LC, BG, packaging credit, bill discounting, inward/outward remittances, hedging, cross-currency transactions, capital account transactions, etc., leading to improved revenue.
- Ensuring adequate measures to ensure delivery on the assigned revenue target on a monthly basis in the portfolio towards the accomplishment of the organizational goal.
Deputy Manager
Yes Bank Ltd
09.2019 - 10.2021
- New customer acquisition for the bank brings big HNI relationships, which contribute to the revenue.
- Successfully uplifted 5 crore per quarter revenue clients to a 20 crore portfolio by new acquisition.
- Currently generating trade revenue of 9L against a 2L target by continuous follow-ups and end-to-end closures with the clients.
- Providing full trade solutions to the organizations, which include 'LC, BG, packaging credit, bill discounting, inward/outward remittances, hedging, cross-currency transactions, capital account transactions, etc., leading to improved revenue.
- Identifying potential clients, doing initial assessments, and collecting documents for further operational processes.
- Used excellent problem-solving and issue-resolution strategies to rectify difficulties quickly and effectively.
- Managed team by offering support and constructive feedback to improve skills and maximise potential.
Assistant Manager
Axis Bank Ltd
12.2017 - 09.2019
- Responsible for the timely processing of bank transactions, such as funds transfers, checks, demand drafts, and the opening of accounts.
- Ensuring timely resolution of customer queries, and improving customer service levels.
- Preparing and maintaining registers, and all relevant MIS.
- Conducts outbound marketing calls, and scouts for new leads and referrals to generate business.
- Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF, Loans, etc.) to the existing customer base.
- Responsible for lead generation for Current Accounts and Savings Accounts (CASA) to new customers, and deepening account balances for existing customers.
Education
PGDM - FINANCE, MARKETING
IMS GHAZIABAD
Ghaziabad12.2018
B.Com - COMMERCE
Mahatma Jyotiba Phule Rohilkhand University
Budaun, UP12.2016
Skills
- Sales strategy and business development
- Client relationship management
- Lead generation and revenue growth
- Revenue forecasting and sales forecasting
- Cross-functional collaboration
- CRM utilization
- Product expertise
- Payment solutions and negotiation skills
Timeline
Product Sales Manager -Transaction Banking Group
Indusind Bank
05.2023 - Current
Business Manager
NUPAY
03.2022 - 04.2023
Business Banking Relationship Manager
Kotak Mahindra Bank Ltd
10.2021 - 03.2022
Deputy Manager
Yes Bank Ltd
09.2019 - 10.2021
Assistant Manager
Axis Bank Ltd
12.2017 - 09.2019
PGDM - FINANCE, MARKETING
IMS GHAZIABAD
B.Com - COMMERCE
Mahatma Jyotiba Phule Rohilkhand University
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