Shivangi Chhabra

New Delhi

Summary

Reliable Store Manager with 6 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams. Results-oriented Professional bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.

Overview

years of professional experience

Work History

Store Manager of Operations

Reliance Brands Limited

New Delhi

07.2017 - 09.2023

Analyzed sales figures to identify trends and opportunities for improvement.
Monitored employee performance and identified performance gaps for corrective action.
Implemented campaigns and promotions to help with developing goods and services.
Managed inventory tracking and physical inventory counts to minimize loss.
Identified operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
Formed and sustained strategic relationships with clients.
Analyzed customer data to develop targeted marketing campaigns.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Reviewed financial statements including profit and loss reports.

Education

BBA - Business

Punjab Technical University

Kapurthala, Punjab

07-2014

Diploma in Retail Business Studies - Retail Business Studies

Pearl Academy of Fashion

Naraina

07-2013

Skills

Leadership
Quality Assurance
Time Management
Organization
Self-Directed
Excellent Communication
Critical Thinking

MS Office
Analytical Thinking
Planning
Networking
Relationship Building
Problem Resolution

References

References available upon request.

Timeline