Shivangi Mishra
London
Summary
Dynamic Business Analyst with a proven track record at BNP Paribas PF UK, adept in Power BI and SQL. Expert in delivering actionable insights through data modeling and KPI reporting. Strong collaborator, driving strategic decisions and optimizing workflows. Committed to excellence in data-driven environments, leveraging Python for automation and analysis.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Business Analyst / Data Analyst (Contract)
BNP Paribas PF UK
02.2022 - 03.2025
- Built and maintained Interactive Power BI dashboards and SQL reports for project and business KPIs.
- Developed Python scripts for data wrangling and exploratory analysis to support decision-making.
- Conducted data mapping and migration for 20M+ customer records, ensuring accuracy and compliance.
- Partnered with business stakeholders to define KPIs and deliver actionable insights supporting strategic decisions.
- Collaborated with cross-functional teams to ensure data-driven insights informed design and strategy.
- Produced weekly and monthly KPI reports for executive leadership, enabling data-driven decisions.
Test Manager (Contract)
BNP Paribas PF UK
08.2021 - 01.2022
- Produced dashboards to track test execution and defect trends.
- Applied Python automation to optimize data reporting processes.
- Supported partner testing with SQL queries and data validation.
- Managed UAT and partner testing, ensuring test signoffs and supporting offshore teams in executing smoke tests using Postman and SoapUI.
- Project defects triaging, prioritization and allocation to development team.
Associate Consultant
HCL Technologies
10.2011 - 04.2016
- Led offshore teams and coordinated tasks with onshore SMEs and leads to ensure the timely delivery of projects.
- Managed inventory and catalogue systems, overseeing database enhancements and ensuring client processes were followed.
- Provided resource management and training to new staff on client-specific processes.
Education
Master of Computer Application - Data Science
Amazing Institute of India
Delhi, India05-2012
Skills
- Power BI
- SQL
- Python
- Excel
- Data Modelling
- KPI Reporting
- SQL Server
- Oracle
- Postman
- SoapUI
- Pandas
- Matplotlib
- Seaborn
- Dynatrace
- BPMN 20
- Gap Analysis
- Workflow Optimization
- Agile
- Scrum
- Kanban
- Waterfall
- MS Excel with AI
- Pivot Tables
- VBA
- DAX
- MS Visio
Certification
- IBM Certified: Data Analysis using Python
- Deloitte Certified: Data Analyst using Tableau
- BCS Certified Business Analyst
- Cloud 101 – BNP Paribas PF UK
Accomplishments
- Built Power BI dashboards and SQL-based reports to track KPIs, risks, and delivery progress, improving visibility for senior management.
- Performed data migration and mapping of 20M+ records, ensuring governance, quality, and accuracy.
- Used Python for data cleaning, transformation, and exploratory analysis, accelerating insights and automation.
- Implemented workflow improvements through data-driven insights, reducing operational costs by 60%.
- Designed reporting frameworks that optimized call centre performance, contributing to 40+ FTE savings.
- Delivered real-time system monitoring dashboards (Dynatrace, Grafana), enhancing observability and performance tracking.
Timeline
Business Analyst / Data Analyst (Contract)
BNP Paribas PF UK
02.2022 - 03.2025
Test Manager (Contract)
BNP Paribas PF UK
08.2021 - 01.2022
Associate Consultant
HCL Technologies
10.2011 - 04.2016
Master of Computer Application - Data Science
Amazing Institute of India