Ms office
Backend Operations Executive
Appnit Technology L
- Achieved high levels of accuracy in data entry tasks through close attention to detail and regular quality checks.
- Maintained inventory for back-office supplies, computers and work-stations.
- Organized office operations, leading daily activities and controlling correspondence.
- Managed invoices from vendors to assist accounting department in reducing annual expenses.
- Oversaw daily operations activities, ensuring smooth functioning across all departments while maintaining high-quality standards.
- Efficiently and effectively identified and solved all problems that impacted direction of business.
- Collaborated with executive leadership on key initiatives, providing valuable insights from an operational perspective.
- Enhanced customer satisfaction by effectively managing and resolving operational issues in a timely manner.
- Developed operational processes to help organization adapt to market change.
- Coordinated seamless communication between departments, resulting in enhanced collaboration efforts across the organization.
- Established and maintained productive staff relationships to Improve workplace morale, increase productivity and enhance personal growth.
- Assisted with proactive client outreach initiatives and documented client correspondence in CRM system.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
