Summary
Overview
Work History
Education
Skills
Certification
Languages
Tools and Technology
Timeline
Generic
Shivangi Singh

Shivangi Singh

Pune

Summary

Consulting professional with over 5 years of experience, specializing in analysis, design, development, testing, and implementation of APIs. Hands-on IT experience in software development, with proficiency in designing and developing interface applications, and implementing ESB/SOA architecture using MuleSoft ESB Development. Skilled in balancing delivery leadership with hands-on technical design to ensure scalable, high-quality solutions, aligned with business needs.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Consultant

Deloitte
Pune
06.2025 - Current
  • Serving as a MuleSoft Lead and Scrum Master, I led the creation of services, scheduled jobs, and integration applications to support sales and service functions across multiple brands within a large enterprise group.
  • Facilitated Agile ceremonies, managed sprint planning and delivery tracking, and collaborated closely with cross-functional teams to ensure scalable, high-quality solutions aligned with dynamic business needs.
  • Worked on end-to-end integration of key CRM objects—including account, case, task, and opportunity—with various third-party systems, such as cloud data warehouses, analytics platforms, and external service providers.

Consultant

Deloitte
Pune
06.2022 - 05.2025
  • Engaged with business stakeholders to define requirements and deliver optimal technical solutions.
  • Designed and developed scalable APIs and integrations, improving data consistency and system reliability.
  • Experience in working with multiple end systems like Salesforce, ServiceNow, Medibuddy, NSDL, Prime, DB (SQL), HTTPS, FTP, File, SFTP, Email SMTP, JMS, Oracle Cloud Infrastructure, B2B Commerce Cloud, Kafka, AWS (SQS, SNS, S3), web services, Heroku, DB (PostgreSQL, MySQL), RESTful APIs, and SOAP services.
  • Worked on Bitbucket repository creation, covering Munits, SonarQube testing, log management with Kibana, creating reusable components like common libraries and custom connectors, and worked on various encryption/decryption methods.
  • Worked on transactional services like Anypoint MQ (AMQ), VM connectors, using Object Store and cache scopes. Monitored applications using Visualizer and Anypoint Monitoring. Hands-on experience with Maven packaging and deployment with BOM, Parent POM, to regulate versions.
  • Developed and maintained custom Salesforce applications, reports, dashboards, and automation processes. Experience with Apex, Visualforce, Lightning Components, and other Salesforce technologies.

Analyst

Deloitte
Pune
09.2020 - 05.2022
  • Experience integrating onboarding candidate and employee journeys for HR portal services and various other systems, including data migration between ServiceNow, Oracle, Salesforce, SFTP, and multiple other end systems.
  • Designed API RAMLs in the Design Center for system, process, and experience layers, and configured Proxy APIs. Configured and deployed web services.
  • Developed APIs in Anypoint Studio, deployed them to Standalone servers and Runtime Fabric (RTF), and secured them using multiple out-of-the-box (OOTB) and custom policies.
  • Hands-on experience with Agile methodologies and CI/CD processes using Git, Jenkins, and other tools.
  • Worked across the entire software development lifecycle, including functional analysis, technical requirements gathering, design, coding, testing, deployment, end-user support, and issue resolution during SIT, UAT, and production phases.

Consultancy Intern

High Radius
Bhubaneswar
01.2020 - 03.2020
  • IT-enabled process optimization in the order-to-cash cycle, RPA in accounts receivable.
  • SQL and Regex code development for the ETL process, consultative problem-solving.
  • Project: AI-enabled FinTech B2B cloud application development.

Education

B-Tech -

Kalinga Institute of Industrial Technology
Bhubaneswar
04-2020

Skills

  • MuleSoft
  • DataWeave
  • RAML
  • MUnit
  • Linux
  • SQL
  • C
  • C
  • Workato
  • Machine Learning
  • Python, Salesforce
  • Apex
  • Visualforce pages

Certification

  • MuleSoft Certified Developer – Level 2 (Mule 4)
  • MuleSoft Certified Developer – Level 1 (Mule 4)
  • Workato: Automation Pro I
  • Workato: Automation Pro II
  • Workato: Automation Pro III
  • Artificial Intelligence and Machine Learning by Microsoft (MTA)
  • Machine Learning A–Z (Hands-on Python in Data Science)

Languages

Hindi
First Language
English
Advanced (C1)
C1
Bengali
Elementary (A2)
A2

Tools and Technology

  • WinScp, Postman, SoapUI, ELK: KIBANA, Elastic Search, FileZilla, GitLab
  • Kibana, SourceTree, BitBucket, GitBash, SonarQube,SQL
  • MuleSoft Anypoint Platform, Anypoint Studio, Dataweave, Machine Learning

Timeline

Senior Consultant

Deloitte
06.2025 - Current

Consultant

Deloitte
06.2022 - 05.2025

Analyst

Deloitte
09.2020 - 05.2022

Consultancy Intern

High Radius
01.2020 - 03.2020

B-Tech -

Kalinga Institute of Industrial Technology

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Shivangi Singh