SHIVANGI VERMA
Detail-oriented and results-driven Logistics Coordinator with strong expertise in transportation planning, freight management, distribution operations, shipment coordination, and supply chain management. Skilled in coordinating domestic and international shipments, managing carrier relationships, optimizing delivery schedules, monitoring shipment performance, and ensuring timely deliveries. Proficient in freight documentation, shipment tracking, inventory coordination, transportation cost control, and resolving logistical challenges. Adept at streamlining operational processes, maintaining compliance with transportation regulations, and building strong relationships with customers, vendors, carriers, and internal stakeholders. Excellent organizational, communication, problem-solving, and multitasking abilities, with a strong focus on operational efficiency and customer satisfaction.
Work History
Logistics Coordinator
9 Years 10 Months- Coordinated inbound/outbound freight, pickups, deliveries, appointments, and shipment tracking across multiple locations.
- Managed carriers, vendors, warehouses, and customer relationships while ensuring timely deliveries and resolving transportation issues.
- Processed freight invoices, customer billing, carrier payments, and collections while maintaining accurate financial and shipping records.
- Audited freight invoices against contracted rates, including detention, lumber, accessorial, waiting time, and appointment charges; resolved discrepancies and overcharges.
- Prepared freight quotations, transportation tariffs, and rate sheets; negotiated carrier rates and service agreements.
- Analyzed transportation costs, fuel surcharges, and accessorial fees to maintain competitive pricing and identify cost-saving opportunities.
- Prepared operational reports covering freight expenses, billing activities, service levels, and KPIs.
- Coordinated with warehouse, customer service, and operations teams to support inventory movement and improve distribution efficiency.
- Managed freight claims, proof of delivery requests, shipment documentation, and high-volume customer and carrier communications.
- Ensured compliance with transportation regulations, company policies, and customer requirements while improving on-time delivery performance.
- Maintained long-term carrier partnerships and trained new team members on logistics, billing, and customer service procedures.
- Used TMS, ERP systems, Microsoft Excel, Outlook, and Word to manage transportation operations, reporting, and billing.