Summary
Overview
Work History
Education
Skills
Education
Achievements
Languages
Interests
Languages
Work Preference
Timeline
Generic
Open To Work

SHIVANGI RUNGTA

Bengaluru

Summary

Inside Sales Representative experienced in client relationship building and sales forecasting. Drove sales growth and client loyalty through effective communication and data analysis, while optimizing lead generation strategies. Focused on fostering long-term customer relationships to consistently achieve sales targets.

Overview

4
4
years of professional experience

Work History

Inside Sales Representative

Tatvacare
Bengaluru
11.2025 - 04.2026
  • Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
  • Handled customer inquiries via phone and email, ensuring prompt and professional responses.
  • Addressed customer inquiries efficiently, contributing to high customer satisfaction levels.
  • Built relationships with clients to foster trust and loyalty.
  • Developed product knowledge to effectively address client needs.
  • Assisted in processing orders and ensuring timely delivery.
  • Followed up on pending orders and inquiries in a timely manner.
  • Trained new team members on sales processes and best practices.
  • Collaborated with outside sales representative to support growth of product sales.

B2B Lead Generation

Infinity Learn
Bengaluru
07.2023 - 01.2025
  • Identify and research potential leads within target industries and segments
  • Utilized email marketing, cold calling, and other communication channels to engage prospects and initiate contact
  • Collaborate with marketing teams to align content with lead generation objectives
  • Collaborate with sales teams to ensure alignment on lead quality and criteria
  • Work closely with the sales team to understand their requirementsand align lead generation strategies with sales objectives
  • Analyzed industry trends, competitors, and target audiences to shape effective lead-generation strategies
  • Use Customer Relationship Management (CRM) tools to track interactions and progress
  • Monitored industry practices and emerging trends in B2B lead generation to enhance strategy relevance

Senior Pre-Sales Associate

BYJUS- Think & learn pvt. ltd
Bengaluru
01.2022 - 07.2023
  • Conduct product demonstrations, showcasing how the product or service meets client needs.
  • Collaborated with sales team to identify and address client requirements and challenges.
  • Developed client retention strategies through tailored solutions that addressed specific needs.
  • Utilize CRM tools to maintain accurate records of client interactions, proposals, and communications.
  • Managed both outbound and inbound calls to address client inquiries and provide assistance.
  • Maintain an in-depth understanding of the company's products or services.
  • Engage in ongoing training to enhance product knowledge and sales skills.
  • Provided feedback from client interactions to refine marketing collateral and inform sales strategies.

Education

Master of Commerce - Accounting & Finance

Indira Gandhi National Open University(IGNOU)
New Delhi, DL
01-2019

Bachelor of Commerce - Accounting

Ramjas College
New Delhi, DL
01-2017

Skills

  • Proficient in CRM software
  • Sales strategy
  • Sales forecasting
  • Client engagement
  • Client relationship building
  • Customer relationship management
  • Time management skills
  • Adaptability and flexibility
  • Problem analysis
  • Communication skills
  • Goal-oriented









  • Leadership and team management

Education

other,other

Achievements

  • A grade Certificate in NCC.
  • Received certificate for being Top Performer for FY 2022-2023.
  • Certification in Digital Marketing by DIDM.
  • Certification in Ms Excel
  • Received certificate for being Top Performer in highest number of sales & generating highest revenue

Languages

  • English
  • Hindi

Interests

  • Learning new Skills
  • Interacting with People
  • Playing Badminton
  • Traveling
  • Cooking

Languages

English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Salary Range

₹45000/yr - ₹200000/yr

Timeline

Inside Sales Representative

Tatvacare
11.2025 - 04.2026

B2B Lead Generation

Infinity Learn
07.2023 - 01.2025

Senior Pre-Sales Associate

BYJUS- Think & learn pvt. ltd
01.2022 - 07.2023

Master of Commerce - Accounting & Finance

Indira Gandhi National Open University(IGNOU)

Bachelor of Commerce - Accounting

Ramjas College
SHIVANGI RUNGTA