Shivani
Summary
Well-organized, focused on creating strategies and business models to align with business initiatives. Systematic about keeping budget and administrative requirements in line to optimize operations. Dependable with superior work ethic and dedication to high quality of services.
Overview
6
6
years of professional experience
Work History
Dental Practice Manager
Indident Dental Clinic & Implantology Research Center
02.2019 - 09.2023
- Developed and implemented new patient scheduling systems to improve efficiency.
- Managed daily operations such as billing, accounts receivable and payable, payroll, and employee relations.
- Scheduled dental appointments for patients and provided customer service support.
- Ensured compliance with all applicable laws, regulations, policies, procedures, and standards related to dental practice management.
- Maintained accurate financial records including budgets, invoices, payments received and made.
- Monitored inventory levels of necessary supplies and equipment for the dental office.
Primary Health Center Receptionist
Arya Smaj Anarkali, Mandir Marg
06.2017 - 02.2020
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
Certificate Course in E Account -
Envision Institute of Innovative Learning
02-2023
Bachelor of Arts - Economics, Political Science, Communication Skills
Indira Gandhi National Open University
02-2020
Senior School Certificate Examination - XII
Govt Sarvodaya Kanya Vidyalaya
05-2016
Secondary School Examination - X
Govt Sarvodaya Kanya Vidyalaya
05-2014
Skills
- Budget Planning
- Scheduling Coordination
- Office Administration
- Appointment Setting
- Human Resources Management
- Regulatory Requirements
- Oral communication
- Scheduling
- Inventory Management
- Medical Records Management
- Appointment Coordination
Languages
English
Intermediate
B1
Hindi
Advanced
C1
Timeline
Dental Practice Manager
Indident Dental Clinic & Implantology Research Center
02.2019 - 09.2023
Primary Health Center Receptionist
Arya Smaj Anarkali, Mandir Marg
06.2017 - 02.2020
Certificate Course in E Account -
Envision Institute of Innovative Learning
Bachelor of Arts - Economics, Political Science, Communication Skills
Indira Gandhi National Open University
Senior School Certificate Examination - XII
Govt Sarvodaya Kanya Vidyalaya
Secondary School Examination - X
Govt Sarvodaya Kanya Vidyalaya