Shivani Anerao
Thane West
Summary
Ambitious and analytical individual seeking Business Analyst/Project Management position utilizing exceptional skills and competence in conducting client business analysis, comprehending systems concept, and improving overall IT capabilities
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cyber policy and strategy planner
IDFC First Bank
Mumbai
07.2021 - 07.2024
- Aligned IT strategy with business goals, ensuring technology initiatives supported digital transformation, compliance, and operational efficiency.
- Directed exception management and remediation tracking, monitoring IT audit/risk exceptions through closure and ensuring adherence to regulatory timelines.
- Led issue and patch management processes, deploying security patches and system updates within SLAs to reduce vulnerabilities and enhance audit readiness.
- Coordinated RBI IT Examination audits, preparing documentation, managing stakeholder queries, and driving closure of regulatory observations within defined timelines.
- Designed and implemented ServiceNow workflows for issue and exception management, automating escalation, tracking, and reporting to improve efficiency and compliance.
- Strengthened data governance and information security through access controls, encryption, fraud detection systems, and compliance with RBI/PCI DSS/ISO 27001.
- Managed stakeholder relationships (regulators, auditors, senior management, IT teams, vendors) with effective follow-up to ensure accountability and closure of action items.
- Prepared MIS dashboards and governance reports for senior management, IT steering committees, and regulators, providing visibility on open issues, compliance status, and IT risk posture.
- Developed and tested Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure uninterrupted banking operations.
Technical Project Coordinator
IDFC First Bank
12.2018 - 06.2021
Key Account Manager
Gup Shup Technology
Mumbai
10.2017 - 10.2018
NRI Relationship Manager
HDFC Bank
Mumbai
- Appreciated on overachieving target for the month with a revenue of 6 Cr.
Education
MCA - Computer Applications
Thakur Institute of Management Studies, Career Development & Research
BSC - Information Technology
Usha-Pravin Gandhi College of Management
Vile Parle, MaharashtraHSC - Commerce
M.L. Dahanukar College of Commerce
MaharashtraSSC -
St. Charles High School
MaharashtraCertification
Business Analyst Module 1 Certification, IIBA
Hobbies and Interests
- Fitness
- Travelling
- Singing
- Writing
- Learning Vedic science
Personal Information
- Date of Birth: 02/16/93
- Marital Status: Married
Timeline
Cyber policy and strategy planner
IDFC First Bank
07.2021 - 07.2024
Technical Project Coordinator
IDFC First Bank
12.2018 - 06.2021
Key Account Manager
Gup Shup Technology
10.2017 - 10.2018
NRI Relationship Manager
HDFC Bank
MCA - Computer Applications
Thakur Institute of Management Studies, Career Development & Research
BSC - Information Technology
Usha-Pravin Gandhi College of Management
HSC - Commerce
M.L. Dahanukar College of Commerce
SSC -
St. Charles High School
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