Ambitious and analytical individual seeking Business Analyst/Project Management position utilizing exceptional skills and competence in conducting client business analysis, comprehending systems concept, and improving overall IT capabilities
Overview
7
7
years of professional experience
1
1
Certification
Work History
Cyber policy and strategy planner
IDFC First Bank
Mumbai
07.2021 - 07.2024
Aligned IT strategy with business goals, ensuring technology initiatives supported digital transformation, compliance, and operational efficiency.
Directed exception management and remediation tracking, monitoring IT audit/risk exceptions through closure and ensuring adherence to regulatory timelines.
Led issue and patch management processes, deploying security patches and system updates within SLAs to reduce vulnerabilities and enhance audit readiness.
Coordinated RBI IT Examination audits, preparing documentation, managing stakeholder queries, and driving closure of regulatory observations within defined timelines.
Designed and implemented ServiceNow workflows for issue and exception management, automating escalation, tracking, and reporting to improve efficiency and compliance.
Strengthened data governance and information security through access controls, encryption, fraud detection systems, and compliance with RBI/PCI DSS/ISO 27001.
Managed stakeholder relationships (regulators, auditors, senior management, IT teams, vendors) with effective follow-up to ensure accountability and closure of action items.
Prepared MIS dashboards and governance reports for senior management, IT steering committees, and regulators, providing visibility on open issues, compliance status, and IT risk posture.
Developed and tested Business Continuity Plans (BCP) and Disaster Recovery (DR) strategies to ensure uninterrupted banking operations.
Technical Project Coordinator
IDFC First Bank
12.2018 - 06.2021
Key Account Manager
Gup Shup Technology
Mumbai
10.2017 - 10.2018
NRI Relationship Manager
HDFC Bank
Mumbai
Appreciated on overachieving target for the month with a revenue of 6 Cr.
Education
MCA - Computer Applications
Thakur Institute of Management Studies, Career Development & Research
BSC - Information Technology
Usha-Pravin Gandhi College of Management
Vile Parle, Maharashtra
HSC - Commerce
M.L. Dahanukar College of Commerce
Maharashtra
SSC -
St. Charles High School
Maharashtra
Certification
Business Analyst Module 1 Certification, IIBA
Hobbies and Interests
Fitness
Travelling
Singing
Writing
Learning Vedic science
Personal Information
Date of Birth: 02/16/93
Marital Status: Married
Timeline
Cyber policy and strategy planner
IDFC First Bank
07.2021 - 07.2024
Technical Project Coordinator
IDFC First Bank
12.2018 - 06.2021
Key Account Manager
Gup Shup Technology
10.2017 - 10.2018
NRI Relationship Manager
HDFC Bank
MCA - Computer Applications
Thakur Institute of Management Studies, Career Development & Research
Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)Manager-Finance at IDFC First Bank Ltd. (erstwhile Capital First Limited, merged with IDFC Bank w.e.f. Dec-18)